Senior Data Analyst

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole...

About the role

We're looking for a Senior Data Analyst to join our Data Insights team, within Platform Enablement to help us deliver operational insights about our business and bring value to our customers.

You will be a part of a team responsible for building self-serve Looker reporting, developing data pipelines and transformations, conducting ad-hoc data analysis in Databricks and helping the business interpret their data into actionable insights.

A strong candidate will thrive in an environment which is constantly evolving and does not sacrifice attention to detail and accuracy. You apply these principles on a daily basis whilst analysing our data and interpret often complex trends or patterns in order to identify improvements. The ideal candidate will bring a new set of skills and knowledge into the existing product team and work closely with other data analysts, data scientists and our data engineering team.

Your mission, should you choose to accept it:

• Work with the Guest Experience tribe to build amazing products & features
• Set up measures and KPIs to monitor the success of the product and new releases
• Prepare ad-hoc data analysis using SQL and/or Python
• Design data models and support managing ETL pipelines using dbt
• Collaborate on company data infrastructure and reporting improvements with other data analysts and data engineers
• Analyze, and identify opportunities to improve processes and effectively communicate with related stakeholders

You’ll be a great fit if you bring a few of the below with you:

• High level of proficiency in SQL
• Experience with building BI reports in tools like Power BI, Looker, or Tableau
• Basic understanding of cloud data solutions preferably Azure platform
• Experience supporting finance, fintech, or payment systems is especially useful
• Some experience with data analysis in Python/R/Scala and data transformation using dbt is a plus
• Ability to communicate complex ideas effectively in written and verbal English
• Share knowledge and upskill your fellow data analysts around Mews

Our tech stack is:

• Looker, Power BI
• Azure Databricks (Unity Catalog, SQL Warehouse, Notebooks)
• dbt

You are able to collaboratively and realistically plan bigger projects of your team in terms of time, effort and risk and ensure your team can hit deadlines. You communicate with teammates, collaborators, and stakeholders, and you take responsibility for your plans, both when they're on track and when they aren't.

You use your specialised knowledge as well as your business and technical acumen to ensure that projects succeed. You know what tools are available and useful for your domain. You understand how they work, and the sorts of situations and problems for which they're useful and can use them effectively.

You are guided by your experience to identify and solve issues with ease even when they are not in your domain. Your technical planning has shown to reduce failure scenarios and identify edge cases early on. You utilize data and proofs of concept to find creative solutions to difficult problems.

Complicated matters are consistently explained clearly and your written communication is concise and accurate. You document not only the narrow projects you are working on but also larger initiatives, making sure the right people have the right context.

You take action when there is a problem without a clear owner, and you don't shy away from being the accountable party. You inspire and motivate others to tackle projects, share your knowledge and clearly articulate your point of view. You are generous with your time and foster an environment where people feel comfortable asking questions.

What’s in it for you?

Did you know that Mews was voted the Best PMS of 2024 and has previously held the title of Best Place to Work in Hotel Tech for two consecutive years? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you'll get:

• Participation in the Company shares program
• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave. (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
• Flexible Benefits via the ThanksBen platform
• Unlimited paid holiday (no, this is not a typo)
• Wellness Wednesdays (once a month, the whole company enjoys a day where you can attend to your own well-being)
• Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
• Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
• Regular team events and socials

Who is Mews?

We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.

Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that’s a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram .

Everyone is welcome at Mews

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you!

One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!