Controller & Finance Business Partner

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the global leader in contract logistics, committed to delivering innovative, high-value solutions to its customers.

We are currently looking for an Business Controller (Open Book Controller) dedicated to a strategic customer. This role ensures accurate and transparent financial management of Open Book contracts by developing and maintaining tariff models in line with contractual agreements.

Acting as a key business partner to Operations and Contract Management, the Business Controller (Open Book Controller) ensures alignment between operational performance, financial results, and contractual structures, with direct interaction with the customer.

Key Responsibilities

• Develop and manage Open Book tariff models in line with contractual agreements
• Prepare monthly Open Book invoices and support the approval process with the customer
• Deliver detailed financial reporting to the client, ensuring accurate cost allocation consistent with contractual structures
• Perform monthly variance analysis versus Budget and Forecast, focusing on costs and operational drivers (e.g., FTEs, volumes, productivity)
• Manage quarterly and annual true-up processes, ensuring reconciliation between reporting and accounting data
• Certify recharged costs based on service contracts, purchase orders, and supplier invoices, in coordination with Accounting, Operations, and Support Functions
• Support audits performed by the customer or external auditors
• Lead the Open Book budgeting and forecasting process, including what-if analyses on volumes and cost drivers
• Contribute to DHL Supply Chain reporting, planning, and forecasting cycles
• Drive continuous improvement and productivity initiatives within the contractual framework
• Act as a business partner to Operations and Contract Managers, providing ad hoc financial analysis and support for both internal stakeholders and the customer

What We’re Looking For

• Degree in Economics or a related field
• At least 10 years of experience in Controlling
• Solid experience in cost center controlling (profit center exposure is a plus)
• Background in structured and complex environments; experience in contract logistics is an advantage
• Strong proficiency in Microsoft Office
• Fluent English, both written and spoken

Key Competencies

• Problem solving: structured and solution-oriented approach focused on achieving targets
• Teamwork: strong cross-functional collaboration skills
• Decision making: ability to assess alternatives and take informed decisions
• Resilience: ability to operate effectively under pressure and manage multiple priorities