Data Specialist, Italy

Position Overview

Due to Mindray’s success, we have an opportunity for a qualified operations expert to demonstrate innovation and skills as a

Location: Milan, Italy

Reporting to Operations Manager, Italy

Position Overview

Due to Mindray’s success, we have an opportunity for a qualified operations expert to demonstrate innovation and skills as a Data Specialist within our ultra-ambitious Italian team as we continue to disrupt the market! We are looking for experienced Data Specialist, happy to develop, energized by a varied and fast-paced environment. In return you will work with industry-leading technology, backed up by stable double-digit growth, an awesome (and modest) manager, and a creative and disruptive working environment.

Your Responsibilities

DATA ANALYSIS AND REPORTING

• Collect, consolidate, and analyze commercial and operational information to provide sales reports and data that support decision-making by regional leaders, the management team, and the sales team.
• Prepare detailed reports that identify business risks, opportunities, variances, and trends, with clear organization and intuitive presentation.
• Analyze operational and commercial issues through comprehensive, structured reports.
• Prepare and support the delivery of periodic reports requested by management and HQ, ensuring accuracy, proper structure, and timely completion.
• Design, develop, and maintain executive dashboards using Business Intelligence (BI) tools, including marketing and tender dashboards to forecast sales trends and identify the main market players and prices in each region.
• Conduct specific analyses of markets, customers, products, tenders, and processes to generate data-driven recommendations that support strategic decision-making.

SALES AND OPPORTUNITY MANAGEMENT

• Manage and monitor the pipeline in corporate platforms (DMS/MSP), improving the visibility, coverage, and quality of registered opportunities to reduce timelines and the number of days overdue.
• Monitor and report operational KPIs to line managers, the GM, and HQ, ensuring the accuracy of the reported data.
• Coordinate, organize, and support periodic sales review meetings by preparing the required information, taking minutes, following up on agreed commitments, and communicating the results dynamically.
• Periodically analyze and report overdue, inactive, or inconsistent opportunities, driving corrective actions and continuous improvement with the sales teams.
• Promote the adoption and proper use of DMS/MSP by monitoring indicators, ensuring compliance with corporate standards, and providing direct support to users.
• Monitor business performance indicators, identifying risks, variances, and improvement opportunities that directly affect the achievement of objectives.
• Manage and maintain the regional sales review calendar, ensuring that sessions are conducted on schedule.

SALES PLANNING AND TARGET FOLLOW‑UP

• Support the GM and regional leaders in developing, analyzing, and monitoring annual, quarterly, and monthly commercial objectives.
• Participate in the definition, validation, and allocation of sales targets, providing analyses that ensure consistency and feasibility.
• Monitor progress toward achieving results against established objectives, providing management with timely alerts regarding potential risks or variances.
• Provide data-driven recommendations and analytical support for forecast preparation, strengthening commercial planning and execution.

TOOLS AND PLATFORM MANAGEMENT (MSP, BI, SAP, ETC.)

• Administer and provide daily maintenance and functional support for corporate sales and information analysis platforms (MSP, MDP, BI, SAP, and other regional CRM systems).
• Manage user requests, including profile creation, permission assignment, and access maintenance, ensuring that the platforms operate properly.
• Train the sales team in the use of tools, reports, and platforms, fostering an analytical mindset.
• Provide first-level support to users experiencing operational issues, coordinating and escalating technical incidents to HQ for resolution when necessary.
• Identify opportunities to improve digital tools and processes and participate in automation, digitization, and optimization projects to increase operational efficiency.

MASTER DATA MANAGEMENT AND INFORMATION QUALITY

• Ensure the integrity, accuracy, and timely updating of master data, including customer, distributor, installation, and commercial records, while promoting best practices.
• Regularly verify installation data and work closely with the technical service team to improve data quality.
• Lead and conduct periodic master data audits to drive improvement actions.
• Implement and establish robust data quality controls to prevent duplicate records, inconsistencies, and errors in master data.

TRAINING AND DEVELOPMENT

• Design and deliver training programs for local and European teams on the use of corporate platforms, reports, and processes, fostering awareness of data-driven decision-making.
• Conduct onboarding training for all new employees joining the local operation.
• Report participation, training, and progressive tool‑adoption indicators to HQ.
• Promote the development of analytical capabilities, a culture of data quality, and a proper understanding of corporate policies and systems.
• Actively participate in regional and global training sessions, knowledge‑sharing activities, and the adoption of best practices.

CONTINUOUS IMPROVEMENT AND STANDARDIZATION

• Actively participate in regional and global initiatives focused on standardizing corporate processes, policies, and practices.
• Identify improvement opportunities by proposing, leading, or implementing solutions and strategic projects aimed at optimizing operational efficiency and digital transformation.
• Collaborate closely with HQ and regional teams on projects that promote productivity and sustainable business growth.
• Ensure strict compliance with corporate guidelines related to data quality, commercial processes, and operational management.

REGIONAL AND EXECUTIVE SUPPORT

• Provide comprehensive analytical and operational support to the General Manager (GM), Operation manager, CSO and other regional leaders.
• Act as a liaison between HQ, local sales teams, and functional support areas, participating in strategic assignments and special projects assigned by headquarters.
• Support meetings and visits with distributors for joint performance reviews and commercial analysis when analytical support is required.
• Provide analytical support for critical regional decision‑making processes.

What We Are Looking For

Educational Background

• Bachelor’s Degree or above, major in Business, Finance, Statistics or Engineering is preferred..
• Preferred qualification: A degree in Biomedical Engineering or another healthcare‑related field, combined with knowledge, postgraduate studies, or a professional certificate in Business Intelligence (BI) or Data Analytics.

Professional Experience

• Two to four years of demonstrated experience in Sales Operations, Business Intelligence (BI), or Commercial Analytics roles.
• Industry experience: Previous experience in multinational companies is preferred, particularly in the Medical Devices or Pharmaceutical industry.

Technical Knowledge and Tools

• Data Analysis and Visualization: Advanced proficiency in Power BI or Tableau for developing management and commercial dashboards.
• Corporate Systems: Hands‑on experience with robust CRM systems, such as MSP, DMS, Salesforce, or similar platforms, is required.
• Data Management and Office Productivity Tools: Advanced Excel skills, including Macros and Power Query.

Languages

• Italian: Native speaker or Advanced
• English: Advanced or bilingual proficiency at the B2–C1 level.
• Oral and written fluency is required to interact with HQ and regional teams, present and substantiate reports, and participate in training delivered directly by HQ.

What’s in it for you?

This is an excellent position for candidates that are really looking for a role with difference and one in which they can really make an impact.

Mindray Europe, as part of the global Mindray business, offers a wide selection of bespoke benefits dependent on your location, along with a competitive compensation package and a commitment to a long term working relationship. With industry leading training and development available to you, you are sure to have a highly rewarding and mutually beneficial, career with Mindray, in a culture that values honesty and fun!

Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “sharing medical technologies with the world”, we are dedicated to innovation in the fields of Patient Monitoring & Life Support, In‑Vitro Diagnostics, and Medical Imaging System.

Our goal is to continuously improve and sustain an inclusive culture in which diversity provides deeper customer insights and creates a competitive advantage in the markets we serve. By attracting, developing, and engaging the best team of diverse, empowered associates, we help build success for ourselves and our customers.