Quality Assurance Technician

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

To work at vendors and factories to make sure that products being produced meet the highest possible quality standard ì.

The role involves frequent travelling to vendors in Marche and Umbria regions.

• Work proactively with Vendor/Factories to provide technical expertise and monitor thier quality performance through KPI reports and act where necessary
• Offer coaching, support and guidance where required to prevent quality failure or improve operational competence
• Conduct handover/pre-production meetings with Product Engineering team & vendors to risk-assess styles
• Perform in-line and final AQL product inspections to assure product complies with Burberry quality standards
• Review Field & Hub NC reports and drive Vendor/Factory accountability to corrective and sustainable action plans
• Carry out comprehensive Factory Assessments of the manufacturing facilities and determine opportunities for improving their quality system and liaise with the vendor to initiate corrective actions
• Work closely with Vendors’ Internal QA Managers to ensure all due diligence activities are executed prior to dispatch
• Train Third Party, Vendors and associated sub-contractors QC’s to Burberry Quality standards and ways of working
• Visit external partners (printer, embroidery etc.) to check the production and investigate problem root causes where needed
• Support Product Engineering team in the field; review and approve TOP samples
• Support Global Sourcing team by providing production information when needed
• Communicate and resolve issues with cross-functional teams, vendors and suppliers as necessary. Participate in projects to improve QA processes
• Ensure vendors and business partners are accountable and align with the Burberry understanding of luxury. Support and identify opportunities for elevation and improvement where required.

• Product and Manufacturing knowledge as relevant to area of responsibility
• Proven quality assurance /production experience in a related field of similar scope and complexity.
• Printing expertise and knitwear knowledge are preferred
• Understanding of QA process; statistical analysis including AQL audit techniques, traceability controls, defect trend analysis & product testing process controls/tools.
• Raw material and finished product testing knowledge
• Basic working knowledge of Microsoft Office tools
• Good communicational skills
• Ability to work independently with a high level of initiative
• Persuasive communication and interpersonal skills
• Proficient level of numeracy
• Result oriented, self-motivated, dedicated, enthusiastic and energetic
• Available for frequent travelling

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Want to know more about working at Burberry?