CRM Specialist

ph3bAbout Air Apps /b /h3pAt Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. /ppOur long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. /ppJoin us on this journey to redefine resource management—and change lives along the way. /ph3bThe Role /b /h3pAs a bCRM Specialist /b at Air Apps, you will be responsible for bmanaging and optimizing customer relationship management (CRM) systems and email marketing campaigns /b. You will work on bdrip marketing, segmentation, automation, and lead nurturing strategies /b to enhance customer engagement and retention. /ppThis role requires expertise in bCRM platforms such as HubSpot, Marketo, Salesforce, or Klaviyo /b , as well as a strong understanding of bemail marketing best practices, automation workflows, and data-driven optimization /b. /pulliThis is a bfully onsite position /b , based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. bWe are open to support with relocation efforts. /b /li /ulh3bResponsibilities /b /h3ullipDevelop and execute bemail marketing campaigns, drip sequences, and lead nurturing strategies /b. /p /lilipManage and optimize CRM workflows, segmentation, and bcustomer lifecycle automation /b. /p /lilipWork with bHubSpot, Marketo, Salesforce, or other CRM platforms /b to improve campaign performance. /p /lilipTrack and analyze bemail open rates, CTR, conversion rates, and customer engagement metrics /b. /p /lilipOptimize bemail templates, A/B test subject lines, and improve deliverability /b. /p /lilipCreate and maintain bcustomer segmentation strategies /b for targeted campaigns. /p /lilipCollaborate with bmarketing, sales, and product teams /b to personalize customer interactions. /p /lilipImplement bbehavioral triggers and automation workflows /b to improve retention. /p /lilipEnsure compliance with bGDPR, CCPA, and email marketing regulations /b. /p /lilipStay up to date with bCRM trends, personalization strategies, and automation best practices /b. /p /li /ulh3bRequirements /b /h3ullipAround b3+ years /b of experience in bCRM management, email marketing, or marketing automation /b. /p /lilipHands‑on experience with bHubSpot, Marketo, Salesforce, Klaviyo, or similar platforms /b. /p /lilipStrong understanding of bemail marketing best practices, segmentation, and automation workflows /b. /p /lilipExperience with bA/B testing, personalization, and dynamic content strategies /b. /p /lilipKnowledge of blead scoring, drip campaigns, and customer journey mapping /b. /p /lilipFamiliarity with bHTML/CSS for email formatting /b is a plus. /p /lilipAnalytical mindset with experience using bGoogle Analytics, CRM dashboards, and reporting tools /b. /p /lilipStrong attention to detail and ability to boptimize email deliverability and engagement rates /b. /p /lilipExperience working in bfast‑paced, data‑driven marketing environments /b. /p /li /ulh3bWhat benefits are we offering? /b /h3ullipbApple hardware /b ecosystem for work. /p /lilipbAnnual Bonus /b /p /lilipbTop-tier Health and Life Insurance /b for peace of mind. /p /lilipbTransportation Budget /b to support your commute needs. /p /lilipbCoverflex /b benefits package for meal allowances, well-being, and more. /p /lilipbChildcare /b support. /p /lilipbAir Conference /b - an opportunity to meet the team, collaborate, and grow together. /p /lilipbPension Fund /b to support your long‑term financial planning. /p /lilipbUrban Sports Club /b membership to keep you active. /p /lilipbMeals 100% free /b at the hub. /p /li /ulh3bDiversity Inclusion /b /h3pAt Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. /ph3bApplication Disclaimer /b /h3pAt Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification. /p /p #J-18808-Ljbffr