Data & AI Architect

Overview

As an AI and Data Technical Architect, you will lead the design and deployment of enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. You will guide customers through complex integrations, collaborating with sales and product teams to maximize platform value. You'll shape best practices in generative AI, agent interoperability, and data integration across hyperscalers and governance frameworks. This is a high-impact, hands-on technical leadership role at the heart of Salesforce's AI-driven transformation.

Retribuzione / Benefits

• incentive component
• balance and wellbeing resources

Responsabilità

• Lead pre-sales technical design by assessing customer needs and recommending Agentforce-aligned solutions
• Shape best practices for generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations
• Collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and external agents
• Develop thought leadership content (demo templates, whitepapers, enablement sessions) on agent lifecycle and integration strategy
• Act as a central technical knowledge resource, enabling specialist teams and documenting best practices
• Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A)
• Configure chat and background agents with Agentforce Studio and Agent Builder; integrate with hyperscaler channels via APIs
• Lead prompt design, testing, monitoring, and lifecycle strategy for agent lifecycle best practices
• Create quick prototypes (<2 weeks) demonstrating Agentforce integration with external agents
• Facilitate pre-sales workshops and deep-dive sessions for customers and internal teams
• Advise on Data Cloud (D360), CRM, MuleSoft APIs, and external endpoints ensuring cohesive, compliant architectures
• Assist in early value engagements post-sale by tuning agents and guiding self-sufficient enablement
• Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation within D360
• Create and manage accessible technical documentation, knowledge bases, and FAQs to empower teams

Requisiti fondamentali

• 7+ years designing and delivering data, analytics, and AI architectures in enterprise environments
• Strong understanding of external agent ecosystems and interoperability
• Proven track record in prompt engineering, agent lifecycle management, and hands-on prototype development
• Experience with machine learning concepts (predictive and generative AI) and ability to communicate value to diverse audiences
• Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC)
• Proficiency in programming (JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter
• Excellent communication in Italian and English, with strong presentation skills
• Curiosity and willingness to learn new AI frameworks and technologies
• strong communication
• curiosity
• team collaboration
• Data architecture design
• AI and ML concepts (predictive and generative)
• Data cloud platforms (Snowflake, Databricks, BigQuery, Redshift)