Trade & Content Manager - Hospitality

Role Purpose

Develop content and tools supporting the trade channel (tour operators, agencies, B2B partners), ensuring brand consistency, information accuracy, and commercial effectiveness across all trade-facing materials.

Key Responsibilities

• Create, write, and update B2B content for the trade channel (product sheets, sales presentations, FIT/group contracts, partner extranets).
• Ensure product information (properties, rates, board types, policies) is kept accurate and consistent across all trade channels and partner platforms (TO extranets, GDS, DMC portals).
• Support the Sales team with materials for trade shows, workshops, and commercial presentations.
• Coordinate photo/video and copy production for trade audiences, in partnership with Marketing.
• Oversee the quality and accuracy of content published on TO/TA portals and B2B platforms.
• Monitor the information needs of the trade channel and propose improvements to sales-support tools.

Requirements

• Degree in Economics, Management, other STEM fields, or Marketing.
• At least 3-5 years of experience in trade marketing, content management, or sales support in hospitality/tourism.
• Excellent writing skills and attention to detail.
• Knowledge of trade-channel dynamics (TO/TA, DMC, GDS).
• Good command of content management tools and Office/Adobe.
• Fluent in Italian and English.