Logistics Customer Service Intern

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Your Role

As an intern in our Logistics Customer Service team, you will support the senior team members in daily logistics activities and customer service operations. This internship is an opportunity to acquire practical experience in an international logistics environment, developing analytical, organizational, and communication skills.

You will assist the EMEA subsidiaries by providing support on shipment-related information, contributing to the analysis of logistics data, and collaborating with both internal departments and external business partners.

Main Responsibilities

• Support the team in the follow-up of logistics requests, issues, and new initiatives involving business partners.
• Contribute to monitoring and maintaining Logistics Service Levels across the relevant business channels.
• Assist with the updating and maintenance of logistics settings tables (warehouse + transportation), ensuring alignment with business requirements.
• Help maintain effective communication with business partners and relevant internal/external stakeholders.
• Prepare basic reports and documentation for internal use.

Main Requirements

• Educational background in Economics, Foreign Languages, Logistics, or similar fields.
• Strong communication and interpersonal skills.
• Good proficiency with Microsoft Office tools (Excel in particular).
• Attention to detail, willingness to learn, and ability to work in a team.
• Languages: Italian and English mandatory; French is a plus.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.