Sales Executive

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Discover your Calling

We are recruiting for a Sales Executive position to join the team at Castiglion del Bosco, A Rosewood Hotel. As Sales Executive, you will play a key role in driving the success of our marketing initiatives, aligned with our strategy to deliver revenue targets and enhance brand image.

Essential duties and responsibilities

• Provide an administrative support role for the sales managers and assist in implementing the sales strategy as set by Sales Managers and ADOSM

• Respond quickly and efficiently to all in-coming sales enquiries, by telephone and email with tailor-made proposals and to follow up all enquires

• Promote of our facilities to new and existing clients through a pro-active approach

• Maintain and develop contact with professional bodies and potential clients through attendance at networking events and promotional events

• Conduct site inspections with clients and agents and to plan and attend familiarization trips

• Record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager

• Prepare FIT agreements and maintain relationships with Key accounts

• Liaise at all times with all team members and work as a team to reach targets set by the ADOSM

• Use Cevent and to conduct the GRC and use Delphi.

• Strive to achieve upselling/cross selling goals 

• Take an active role in daily handovers – contributing and communicating relevant issues.

• Handle any guests’ problems or complaints in an understanding and hospitable manner

• Liaise to the other operational departments for any arrangements necessary to our guest

Job Requirements

•2 years, previous experience in 5* Hotel 

• English Level B2/C1

• Have a thorough knowledge of the PMS systems, such as Opera, Sales and others

• Attitude for attention to details and excellence

• Strong persuasive communication, negotiation, problem solving and resilience skills

• Linguistic/Humanistic Education preferred

Retribuzione lorda mensile: € 1.800,00-1.950,00 

Being part of the Rosewood team means that learning and development opportunities are available and with the hotel being a key part of Rosewood’s global expansion plans, this role could be a steppingstone to exciting international career opportunities.

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