Sales Partner, Visualization & COMMs (Triveneto e Sardegna)

As a Sales Partner your focus is to maximize revenues from sales of the organization’s products and/or services through a base of reseller partners such as dealers, systems integrators, value-added resellers (VARs), distributors or retailers. You locate, evaluate and recruit potential channel partners, support partners throughout the sales process in all sales‑oriented activities such as marketing, advertising, sales promotions and training to achieve revenue targets.

You are responsible for the quality of service provided to main customers after product implementation, formulate and modify Customer Service Level Agreements (SLA’s) to meet customer expectations and work closely with other departments to secure customer satisfaction through the awareness and ongoing development of work processes.

Key Activities & Responsibilities

• Maintain market share and customer satisfaction of existing customers within the assigned territory/customers
• Create new sales opportunities
• Support the organization of local events for education, referral programs (Ambassador), targeting new stakeholders and NCS
• Make constant reporting on sales evolution and budget to RSM through Business Review
• Implement strategy at local level in coordination with RSM, BDM and PM
• Manage and organize training for sales force and coordinate agents’ activity when required
• Visit periodically the customers and map stakeholder relationships
• Proactively contribute to the sales and growth requested by the company for a specific area
• Be in charge of a transversal project of a large area (North or Central South Italy or whole Italy) for a specific task, project, event, education
• Participate actively in the B2S meeting
• Provide customers with ongoing advice and consultation, helping them avoid potential land mines
• Customer care for physicians, surgical/theatre staff and hospital administration with the goal of achieving qualitative and sales-oriented consultation
• Marketing programs implementation: promotions, presentations, launches
• Organize and conduct trainings, surgical/theatre participation, view surgeries and workshops
• Coordination of distribution and logistics of the product (conditional shipments, deposits, kits)
• Control all resources and materials of the sales area; optimize resources
• Regular reporting to Regional Sales Manager on sales and investments, marketplace information and market adaptation
• Interface between external users/suppliers and internal staff (Customer Service, Tender & pricing, Logistics, Inventory)
• Send weekly update to Regional Sales Manager on pending orders of implanted products (when applicable)
• Challenge the status quo by comfortably challenging customers and decision-makers

Minimum Qualifications

• At least 2 years of experience in a Sales or Marketing role in Medical Devices industry
• Experience working in the operating room is required
• Experience with hospital stakeholders (Surgeons, Nurses, Technical Services, Procurement)
• Native or C2 level of Italian with intermediate level of English (B2)
• Degree in Engineering, Administration, Sales or Marketing or related experience/training in a medical, scientific, technical field

Preferred Qualifications

• Fluent English
• Experience in minimally invasive surgery (Ideal Endo or Vascular)

Role Details

• Territory: Triveneto and Sardegna
• Travel Percentage: 70% (20% overnight)
• Operating Room Requirement: 70%

What We Offer

• Flat hierarchies and responsibility – empowerment of employees to take on responsible tasks
• Career development opportunities – vertical and lateral movement within the company
• Team spirit & engagement – inclusive teams encouraging diverse perspectives and opinions
• Competitive salary package and benefits
• Recognition of performance – outstanding achievements rewarded and eligible for awards at local and global levels
• Promoting work-life balance through flexible working hours