Named Account Executive - Retail

Description

Overview of the Role:

Salesforce is looking for a Strategic Account Manager to join our Retail Enterprise team in Italy. As a trusted partner, you won't just sell AI agents — you'll work alongside them to deliver meaningful outcomes for a small set of our most strategic, top-tier accounts. In this role, you will serve as the senior strategic lead, driving long-term partnerships at the C-level while orchestrating a cross-functional team to deliver one seamless Salesforce vision for your customers.

Responsibilities:

• Own and grow a key strategic account within the Retail sector headquartered in Italy, leading the full account strategy from annual quota planning through to long-term vision.

• Engage C-level decision-makers to position Salesforce solutions through value-based selling, business case development, and return on investment analysis.

• Coordinate a cross-functional virtual team — including sales engineers, sales specialists, professional services, partners, and executives — to deliver a cohesive and seamless customer experience.

• Act as a trusted advisor by understanding your customer's unique business challenges and evangelizing AI-powered Salesforce solutions that help them achieve their goals and innovate within their organizations.

Required Qualifications:

• Proven track record of selling complex enterprise software or technology solutions to C-level executives within large, strategic accounts, with consistent achievement of revenue goals.

• Demonstrated experience defining and executing comprehensive account strategies for complex accounts, balancing long-term vision with annual quota planning.

• Proven ability to design and lead strategic workshops and develop compelling Points of View within a complex, multi-stakeholder account environment.

• Business fluency in both Italian and English.

Preferred Qualifications:

• Experience thriving in high‑paced, high‑pressure environments with the ability to execute effectively under uncertainty.

• Strong knowledge of industry trends in the Retail sector, with the ability to build a compelling digital transformation narrative.

• Experience partnering with global system integrators and services teams to ensure successful delivery of contracted solutions.

• Excellent interpersonal and communication skills with the ability to adapt style across audiences, from operational teams to C‑suite executives.