People & Culture Coordinator

ph3People Culture Coordinator /h3 pMandarin Oriental Cristallo, Cortina is an upcoming luxury alpine resort set above the iconic mountain town of Cortina d'Ampezzo, in the heart of the UNESCO-listed Dolomites. Scheduled to open in Winter 2026, the resort will mark the debut of Mandarin Oriental in one of Italy's most renowned mountain destinations, combining the legendary heritage of the Cristallo with Mandarin Oriental's exceptional service, refined design, and award-winning hospitality. /p pThe resort will feature elegantly appointed rooms and suites, exceptional dining experiences, a world-class Spa Wellness Centre, and curated year-round experiences designed for discerning international travellers seeking the finest alpine luxury. /p pJoining the pre-opening team offers a unique opportunity to help shape one of Europe's most anticipated luxury hotel openings, contributing to the creation of an extraordinary guest experience from day one. /p h3About the Role /h3 pBased at bMandarin Oriental Cristallo, Cortina /b, the People Culture Coordinator plays an important role in the successful pre-opening and ongoing operation of the resort's People Culture function. The role provides comprehensive administrative and operational support across the colleague lifecycle, including recruitment, onboarding, employee administration, payroll inputs, colleague engagement and People Culture initiatives. /p pDuring the pre-opening phase, the People Culture Coordinator will play a particularly active role in supporting the recruitment and onboarding of the resort's opening team, ensuring accurate and timely administration while contributing to the creation of a positive colleague experience and the establishment of Mandarin Oriental's culture from day one. /p h3As a People Culture Coordinator, you will be responsible for the following duties: /h3 h3Pre-Opening Responsibilities /h3 ul lipSupport the People Culture team in the coordination and administration of all pre-opening activities. /p /li lipProvide administrative support throughout the recruitment process, including interview scheduling, candidate communication, documentation and recruitment tracking. /p /li lipSupport the preparation of employment documentation and ensure all required information is collected accurately and within established timelines. /p /li lipCoordinate the onboarding process for new colleagues, ensuring a smooth and welcoming experience from offer acceptance through to their first day. /p /li lipSupport the organisation of induction programmes, orientation activities and pre-opening training initiatives. /p /li lipMaintain accurate recruitment, onboarding and colleague records throughout the pre-opening phase. /p /li lipCoordinate with department heads to monitor recruitment progress, joining dates and outstanding documentation. /p /li lipSupport the organisation of recruitment events, career fairs, assessment activities and other talent acquisition initiatives. /p /li lipAssist with colleague accommodation, uniforms and other practical onboarding requirements in coordination with the relevant departments. /p /li lipContribute to pre-opening colleague engagement and communication initiatives. /p /li /ul h3Operational Responsibilities /h3 ul lipProvide daily administrative and operational support across all People Culture activities. /p /li lipMaintain accurate and up-to-date colleague files, HR systems, databases and documentation throughout the employment lifecycle. /p /li lipPrepare employment-related documentation, letters, certificates and other People Culture correspondence. /p /li lipSupport new joiner, transfer, promotion and termination administration, ensuring documentation is processed accurately and timely. /p /li lipCollect and verify attendance, absence, holiday, overtime and other information required for payroll processing. /p /li lipSupport payroll administration by ensuring accurate and timely submission of relevant data and documentation. /p /li lipAssist colleagues with routine People Culture enquiries, providing professional and timely support. /p /li lipSupport recruitment activities, including job postings, candidate screening coordination, interview scheduling and candidate communication. /p /li lipCoordinate onboarding and induction activities for new colleagues. /p /li lipSupport the administration of training and development initiatives in coordination with the Learning Development function. /p /li lipAssist with colleague engagement activities, recognition programmes, internal events and wellbeing initiatives. /p /li lipSupport the preparation of People Culture reports, presentations, statistics and workforce information. /p /li lipMaintain confidentiality and ensure colleague personal information is handled in accordance with applicable data protection requirements. /p /li lipSupport compliance with company policies, employment procedures and applicable labour regulations. /p /li lipCoordinate effectively with Payroll, Finance and operational departments to ensure accurate colleague administration. /p /li lipSupport People Culture projects and initiatives aimed at continuously improving the colleague experience. /p /li lipContribute to maintaining a welcoming, accessible and professional People Culture office. /p /li lipPerform any other reasonable duties consistent with the responsibilities and operational requirements of the role. /p /li /ul h3Requirements /h3 ul lipDegree or diploma in Human Resources, Business Administration, Psychology, Hospitality Management or a related discipline is preferred. /p /li lipPrevious experience in bHuman Resources, People Culture, recruitment or HR administration /b, preferably within the hospitality or luxury service industry. /p /li lipPrevious experience within a luxury five-star hotel or resort is considered an advantage. /p /li lipPrevious pre-opening or high-volume recruitment experience is considered a strong advantage. /p /li lipGood understanding of HR administration and the employee lifecycle. /p /li lipKnowledge of Italian employment administration and labour regulations is considered an advantage. /p /li lipStrong administrative and organisational skills with excellent attention to detail. /p /li lipAbility to manage multiple priorities and deadlines in a fast-paced environment. /p /li lipExcellent interpersonal and communication skills with a genuine interest in supporting colleagues. /p /li lipProfessional, approachable and service-oriented attitude. /p /li lipHigh level of discretion and ability to handle confidential and sensitive information appropriately. /p /li lipStrong problem-solving skills and a proactive approach. /p /li lipExcellent knowledge of Microsoft Office, particularly Excel, Word and PowerPoint. /p /li lipExperience with HR information systems and recruitment platforms is considered an advantage. /p /li lipFluent English and Italian, both written and spoken. /p /li /ul h3Compensation /h3 pb€28,000 – €30,000 Gross Annual Salary (RAL) /b /p /p #J-18808-Ljbffr