Air Logistics Operational Care Specialist
Kühne + Nagel
Overview
In dieser Rolle unterstützen Sie das Freight Forwarding Team von Kuehne+Nagel bei der zuverlässigen, termingerechten Abwicklung operativer Aktivitäten. Sie arbeiten eng mit Stakeholdern zusammen, überwachen Sendungen und melden Abweichungen, um Transparenz und Compliance sicherzustellen. Sie arbeiten mit Partnern, Spediteuren und internen Teams zusammen, treiben Prozessverbesserungen voran und unterstützen den Übergang von Sales zu Operations. Die Position bietet internationales Umfeld, Entwicklungschancen und eine kollaborative Unternehmenskultur.
Retribuzione / Benefits- sicheres und stabiles Arbeitsumfeld
- Fokus auf physisches und mentales Wohlbefinden
- professionelles Wachstum und internationale Entwicklungsmöglichkeiten
- unterstützendes Teamumfeld
- Innovation und kontinuierliche Verbesserung
- flexibles Arbeitsumfeld
- Operative Abwicklung von Aktivitäten gemäß Kundenvorgaben und Terminen
- Einhalten der Kommunikationsvorgaben für Stakeholder-Updates
- Überwachung von Sendungen, Nachverfolgung von Abweichungen, Aktualisierung interner Systeme
- Prüfung operativer Anweisungen bei Konflikten mit Regularien, Routing, Tracking, Rate-Informationen oder anderen Diskrepanzen
- Proaktives Melden von Problemen oder Disputen an den Vorgesetzten
- Zusammenarbeit mit Partnern, Gateways, Lager, Zollteams und externen Parteien
- Überwachung der Leistung von Spediteuren und Eskalation bei Nicht-Erfüllung
- Aktive Mitwirkung an Prozessverbesserungen und deren Umsetzung
- Zusammenarbeit mit Sales und Customer Care beim Account-Implementationsprozess
- Mindestens 1 Jahr Berufserfahrung in einer ähnlichen Rolle
- Ausgezeichnete Kommunikations- und Organisationsfähigkeiten im Umgang mit internen und externen Stakeholdern
- Kenntnisse im Luftlogistikbereich und branchenspezifischen Richtlinien
- IATA DRG Zertifizierung von Vorteil
- Anpassungsfähigkeit und Bereitschaft, in einem dynamischen Umfeld zu arbeiten
- Fließende Italienisch- und Englischkenntnisse
- Kommunikationsstärke
- Organisationstalent
- Team- und Stakeholder-Management
- Kenntnisse der Luftlogistik und branchenspezifische Richtlinien
- Umgang mit regulatorischen Anforderungen
- Vertrautheit mit internen Systemen zur Sendungsverfolgung und Sichtbarkeit
Offerta di lavoro pubblicata 1 giorno fa
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