Inventory Control & Quality Assurance Operations Manager , ICQA

Experteer Overview

In this ICQA Operations Manager role, you will own inventory control, quality assurance, and problem-solving within a fast-paced fulfilment centre. You will lead and develop a team of Area Managers and hourly staff, partnering with Operations to enforce policies, safety, and accuracy. Your work will drive defect reduction, inventory integrity, and timely, customer-focused fulfillment. The position sits at the heart of Amazon’s logistics network, offering impact through process discipline and data-driven improvements. You’ll lead cross-functional collaboration to scale safe, efficient operations that meet customer obsession.Retribuzione / Benefits

• Lead and supervise ICQA Area Managers and hourly Associates in inventory control and quality assurance.
• Partner with Operations to establish and follow policies and procedures.
• Ensure compliance with safety programs and SOX regulations.
• Analyze inventory defects and data to define action plans that improve quality.
• Plan short- and mid-term labor, forecasting, staffing, and schedules.
• Assist in interviewing and training FC Area Managers.
• Maintain process discipline across shifts and departments.
• Review KPIs and perform quality analysis affecting inventory integrity.
• Collaborate with department managers on projects and system enhancements.
• Work with Loss Prevention to adhere to policies; support communication of policies to leadership.
• Support hiring processes for managers.

Responsabilità

• Bachelor’s Degree from an accredited university or equivalent qualification
• Strong time management and data organization skills
• Proven ability to influence across levels of seniority
• Ability to operate 24/7 including holidays
• Resilient problem solver, able to multitask in a complex environment
• Commitment to employee development and high motivation
• Previous supervisory experience in distribution or manufacturing
• Excellent verbal and written communications in local language and English

Requisiti fondamentali

• sign on payment
• restricted stock unit scheme (RSU)
• statutory benefits
• company supplementary benefits
• salary base with potential higher level/salary
• support under collective agreement

#J-18808-Ljbffr