Client Manager Consumer Packaged Goods
Engineering ITS
Overview
In questa posizione, gestisci lo sviluppo e la crescita del segmento CPG all'interno della divisione Enterprise. Lavori a stretto contatto con i clienti per offrire soluzioni integrate, guidando opportunità con clientela esistente e potenziale. Metti a terra offerte complesse coordinando team e risorse, contribuendo al raggiungimento degli obiettivi di budget e migliorando i servizi sulla base di feedback di mercato. Unisci visione strategica e capacità operativa per proporre soluzioni innovative in un contesto internazionale e orientato al cliente.
Responsabilità
- Progettare ed eseguire una strategia di crescita generando opportunità con clienti esistenti e nuovi
- Gestire un portafoglio clienti, dal posizionamento all'implementazione delle soluzioni, mantenendo relazioni a lungo termine
- Sfruttare la conoscenza delle soluzioni nel portfolio (ERP, CRM, Cloud, Cybersecurity, AI, IoT, Industry 4.0) per offrire approcci integrati
- Gestire offerte, trattative e supervisionare la delivery di progetti e servizi coordinando le risorse tramite competence center
- Raggiungere gli obiettivi di budget e monitorare fatturazione e incassi
- Rimanere aggiornato su tendenze di mercato e tecnologie emergenti per proporre soluzioni innovative
- Analizzare feedback clienti e dati di mercato per migliorare i servizi e guidare il miglioramento continuo
Requisiti fondamentali
- Comprovata esperienza gestione clienti nel settore CPG
- Capacità di raggiungere e superare obiettivi di vendita e crescita
- Comprensione dei processi dei clienti, tecnologie e delivery di progetti
- Pensiero strategico e ottime competenze analitiche per budgeting e forecasting
- Laurea, preferibilmente STEM
- Ottima conoscenza dell'inglese e esperienza su progetti internazionali
- Eccellenti doti comunicative e gestione delle relazioni commerciali
- Propensione al lavoro di squadra e capacità di costruire relazioni con interlocutori vari
- Disponibilità a viaggiare/trasferte
- Proattività
- Trasparenza
- Orientamento al cliente
- ERP
- CRM
- Cloud
Offerta di lavoro pubblicata 2 giorni fa
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