Freight Forwarding Operations Manager - Relocation to India

h3Freight Forwarding Operations Manager_Relocation to India /h3 pbLocation: /b Florence, Italy (HQ Onboarding) Mumbai, India (Relocation) /p pbDepartment: /b Global Operations Supply Chain /p pbReporting To: /b Director of Operations, India /p pbContract Type: /b Full-time, Multiyear International Assignment (Renewable) /p h3About the Role /h3 pThe role of Operations Manager will oversee local and international freight execution. Following a structured onboarding period at our Global HQ in Florence, Italy, you will relocate to Mumbai to lead end-to-end Air Ocean import/export operations, optimize logistics workflows, and manage local operational teams. /p h3Key Responsibilities /h3 ul libOperational Leadership: /b Oversee daily Ocean Air freight movements, ensuring high service levels, optimal transit times, and flawless execution from origin to destination. /li libCarrier Vendor Management: /b Negotiate operational terms, allocate volume across ocean liners and airlines, and audit performance against service-level agreements (SLAs) with drayage, customs, and warehousing partners. /li libProcess Standardization Compliance: /b Implement local SOPs, enforce strict compliance with international transport regulations, customs requirements, and Incoterms 2020. /li libEscalation Exception Management: /b Serve as the senior point of escalation to resolve supply chain disruptions, port congestion, routing issues, and operational bottlenecks. /li libPerformance Metrics Systems: /b Track operational KPIs (file profitability, dwell time, carrier compliance) and maintain absolute data integrity within the TMS platform. /li /ul h3Onboarding Relocation Structure /h3 pImmersive training on company operational systems, global control tower frameworks, standard operating procedures, and cross-functional alignment. /p pRelocate to Mumbai to take direct control of local logistics operations, manage ground teams, and drive operational efficiency. /p h3Candidate Profile /h3 ul libExperience: /b 3–5 years in freight forwarding operations, station management, or international logistics execution (Air Ocean required). /li libLanguages: /b Professional fluency in Italian and English (required); working knowledge of Hindi is an asset. /li libTechnical Expertise: /b Comprehensive knowledge of import/export documentation (HBL/MBL, AWB, Bill of Lading), customs clearance, Incoterms 2020, and transport management systems (TMS). /li libMobility: /b Full commitment to execute a multi-year assignment in India. Full employment visa sponsorship provided. /li /ul h3What We Offer /h3 ul libRelocation Package: /b Full flight support, initial temporary housing in Mumbai, relocation allowance, and corporate visa sponsorship. /li libCareer Growth: /b Direct path toward international operational leadership roles within our global logistics network. /li /ul #J-18808-Ljbffr