Localization Specialist

Role Overview:

Responsible for the translation and localization of the Joybuy e-commerce platform in the Italy market. You will ensure that platform content deeply resonates with local users in terms of language, culture, and consumer habits. You will also participate in building and maintaining language assets in Italy language, providing professional support for the continuous growth of the business.

Key Responsibilities

• Responsible for the localization of the overseas e-commerce website interface. Manage language vendors and language resources
• Collaborate closely with cross-functional teams to deeply understand user needs and create a consistent, seamless multilingual user experience
• Ensure the localization quality of e-commerce web content through quality assurance and issue resolution; always maintain a hands-on, roll-up-your-sleeves mindset
• Identify key challenges in the localization process, lead language quality optimization projects, and collaborate with the development team to drive improvements in systems and tools
• Build and maintain the localization team's knowledge base, including glossaries, style guides, and process documentation
• Participate in other localization-related projects, proactively propose improvement suggestions, and continuously optimize team workflows and impact
• Collaborate with product, marketing, and operations teams to provide professional localization and language solutions for new product launches and marketing campaigns
• Collaborate deeply with the AI team to participate in the training and optimization of the company's multilingual Large Language Model (LLM)
• Be responsible for data annotation, quality assessment, prompt optimization, as well as the evaluation and feedback of generated results, continuously improving AI translation quality and localization adaptability in multilingual scenarios

Requirement

• Candidates should be able to communicate and write at a level equivalent to an educated user of the primary language used in Italy, with a high proficiency in English
• 4+ years of experience in translation or localization within a corporate environment; experience in the e-commerce industry is highly preferred.
• Detail-oriented, highly responsible, and adaptable. Possess a keen sensitivity to local user needs and cultural nuance
• Excellent communication skills, team spirit, and self-motivation
• Ability to thrive in a fast-paced, cross-border collaborative environment

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【About JD.co m】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its \"Retail as a Service\" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world

【Our Global Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide. Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International