Service Supervisor

Are you a service leader who thrives on building high-performing teams and delivering exceptional commissioning experiences for customers? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Commissioning Technician , you will be leading our local service and repair function, translating service vision into actionable projects and results while managing client commissioning interactions and supporting global service activities. You'll be part of a diverse, supportive, and inclusive culture that celebrates our differences and puts people first by fostering growth, well‑being, and a sense of belonging.

What you will be doing

As a key part of the Service & Commissioning team, you'll create impact by driving service excellence through developing a skilled, motivated team that delivers reliable commissioning and repair solutions to Grundfos customers worldwide.

Your main responsibilities include:

• Lead the local service and repair function while supporting global service activities and translating service goals into real‑time projects and measurable results.
• Select, guide, evaluate and develop service engineers and technicians to ensure the right mix of talent and high team performance.
• Manage client commissioning interactions and coordinate with the technical office, claim department, and sales regions to maximize efficiency.
• Identify and track key performance indicators, supporting troubleshooting and specific claims resolution.
• Coordinate service‑related training programmes to keep the team skilled, motivated and delivering value for customers.
• Develop workforce plans that maintain a productive, efficient, and harmonious work environment.

What makes you a great fit

Above all, you are a results‑oriented service leader with a methodical approach, strong team development skills, and the ability to coordinate cross‑functional stakeholders to deliver quality outcomes on time.

• Proven experience leading teams and business processes within a service environment.
• Strong knowledge of service best practices, KPI management, and relevant systems.
• Demonstrated ability to lead, influence, and develop others in a cross‑functional setting.
• Well‑organized, deadline‑driven approach with a track record of delivering quality results.

It is a plus if you also:

• Bachelor's or Master's degree in engineering, technical management, or equivalent work experience.
• Experience coordinating commissioning or field service operations.
• Strong interpersonal skills with attentiveness to the needs of team members and clients.

Why you will love working here

We care! Day‑to‑day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well‑being activities.
• Three days' additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We welcome and encourage applications from all abilities, experiences, and backgrounds.

Workplace: Hybrid (office and home‑working)