INTERSHIP 6 MONTHS - VISITOR CENTER & SHOP Administration

Ours is a vibrant, family-owned spirits company, nurtured by seven generations of the Bacardí family. We are the largest, privately held spirits company. Bacardi was founded in 1862 in Santiago de Cuba, when Don Facundo Bacardí Massó revolutionized the spirits world by creating the world’s first light-bodied rum. His fearless, bold and entrepreneurial spirit lives on in Bacardi today.

From humble beginnings in a small tin-roof distillery in Cuba to a global company with a portfolio of more than 200 of the world’s best brands and labels including BACARDI rum, GREY GOOSE vodka, PATRÓN tequila, MARTINI vermouths and sparkling wines, DEWAR’S Blended Scotch whisky, BOMBAY SAPPHIRE gin, CAZADORES blue agave tequila, WILLIAM LAWSON’S whisky, ERISTOFF vodka and many others.

Today we are an extended family of more than 7,000 employees (affectionately known as Primos – which is the Spanish word for cousins) across the globe.

INTERNSHIP PURPOSE :

We are looking for a Visitor Center & Shop Intern to join the Casa Martini team in Pessione. Reporting directly to the Operations Manager, you will support a wide range of activities and projects related to retail operations and visitor experiences, with a particular focus on service organization and quality. This internship represents an excellent opportunity for someone eager to start a career in Hospitality or Retail within the spirits industry. You will work in a dynamic, inspiring environment alongside passionate professionals, while developing valuable operational and interpersonal skills.

Casa Martini VISITOR CENTER SUPPORT : the candidate will act as a guide to introduce visitors to the Martini e Rossi philosophy. Store Casa Martini SUPPORT SHOP : customer support and sales assistance, cash management for issuing visit tickets.

MAIN RESPONSIBILITIES

Visitor Center Support

• Welcome and guide visitors through Casa Martini, introducing them to the Martini & Rossi heritage and philosophy.
• Provide high-quality customer support during tours and experiences.

Shop Support

• Assist customers during their purchases, ensuring an excellent retail experience.
• Manage ticket sales and cash desk operations (POS).
• Support the maintenance of stock and inventory systems.
• Contribute to the accuracy of sales management, accounting, and cash reconciliation (daily, weekly, monthly).
• Collaborate with host and shop teams to ensure smooth daily operations.
• Support visual merchandising in alignment with marketing and store manager guidelines.
• Contribute to the image and presentation of both the store and the visitor center.

Retail Analysis & Reporting

• Support retail reporting and sell-out analysis, monitoring customer trends and performance.
• Conduct online audits of top sellers and customer engagement.
• Ensure excellence in merchandising and point-of-sale execution.

PROFILE REQUIREMENTS

Education

• Bachelor’s degree in Hospitality, Marketing, Management, or a related field.
• A postgraduate degree and/or previous experience in the spirits industry will be considered a plus.

Languages

• Additional languages are an asset.

Skills & Knowledge

• Strong analytical skills and proficiency in Excel.
• Comfortable working with data and numbers.
• Natural curiosity about retail dynamics, customer behavior, and business trends.
• Excellent interpersonal and communication skills.
• Sales-oriented attitude with enthusiasm and professionalism.
• Strong organizational and multitasking abilities.
• Team player with a collaborative mindset.
• Ability to adapt to a multicultural environment.
• Proficiency in Microsoft Office (Word, PowerPoint, Outlook).
• Ability to work independently and manage priorities in a fast-paced context.

WHAT WE OFFER

- A challenging and inspiring internship within an international, dynamic environment.

- A modern workplace at Casa Martini, a unique location combining heritage and innovation.

- Full-time, 6-month internship (minimum 1,000 hours).

- Working hours: 9:00 – 18:00 (Saturday required)

- Start date: as soon as possible.

leadership agility

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

• Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
• Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
• People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
• Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
• Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
• Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.

At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement

• Competitive Pay Package
• Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
• Retirement/Pension Plan
• Medical, Critical Illness, and Life Insurance
• Employee Assistance Programs
• Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

• Flexible work arrangements (depending on role/office/site location)
• Access to E-learning Platforms and Career Development programs
• Travel Discounts ( i.e., hotel and car rental)
• And much more!

The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

Be a Part of Our Culture

BE Fearless

We empower our teams to question, challenge and innovate.

This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless.

BEHAVE LIKE Family

We treat each other, and our communities, like family. Always.

We are all ‘Primos’ (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be.

The spirit of entrepreneurship is at the heart of everything we do.

Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work.

Life Inside Bacardi

Beless, act like a Founder.

Follow our Primos on their journey to success. Where did they start and what’s it like to work for Bacardi? You too can be part of our story.