Field Sales Executive - Modena and Reggio Emilia

DHL Express Italy , a world leader in express transportation and logistics services, belonging to the DHL Group, awarded Great Place to Work, is looking for a  Field Sales Exectuive to join the  Sales & Marketing Department for the Modena and Reggio Emilia area.

PROFILE

Experience and Skills

• High School Diploma
• Previous experience in Sales field
• Knowledge of Microsoft Office (level: intermediate in Power Point and Excel)
• Knowledge of English language, written and spoken (level: intermediate)
• Fluent knowledge of Italian language, written and spoken (level: advanced)

Additional Skills

• Ability to understand opportunities from the customers' perspective and influence their decisions in order to achieve business objectives 
• Building and managing relationships and partnerships, demonstrating commitment and care to the customer (ICCC)   
• Ability to work as part of a team 
• Disposition to continuous learning 
• Communication skills   
• Ability to adapt to changing environment by managing - multiple priorities  
• Organization and planning 
• Daring to come up with innovative ideas and approaches 
• Problem solving and critical thinking 

• Ensure the achievement of sales targets for assigned and newly acquired customers within their area of responsibility, in accordance with sales strategies and policies.
• Manage a portfolio of customers and prospects through personal sales visits/direct contact, maintaining strong and lasting relationships.
• Act as the main point of contact for customers, working closely with relevant departments within DHL to ensure that inquiries are handled appropriately and that customer needs are recognized and met.
• Ensure that all customer reports related to customer service and/or credit control are coordinated and handled through the appropriate DHL departments.
• Formulate a personal sales plan that incorporates initiatives to identify and acquire new business prospects and maximize growth within the existing customer base.
• Build a strong customer relationship to ensure maximum business growth by taking a consultative approach, monitoring performance and customer satisfaction.
• Develop knowledge of DHL's products/services and business activities in order to suggest the best possible solutions and strategies to customers, leveraging new opportunities from existing and potential customers, ensuring maximum penetration of DHL in assigned territory.
• Manage the process inherent in customer visits and business agreements to ensure that customer information is maintained accurately in the customer portal/database.
• Ensure cooperation with other members of the sales team.

⚠️  WHAT’S NEXT? 

• Apply now and upload your CV online and complete the profile and pre-screening questions .
• As part of the application process, you will receive an email asking you to complete a few games . This activity helps us gain a deeper understanding of your strengths and behaviors, and all candidates will have the opportunity to demonstrate their potential.
• Once you’ve finished the game, you’ll be able to view your results.
• If your CV has been shortlisted our HR Team  will contact you to provide further details.

Please note: completing the games is required to be considered for the role.

MORE INFORMATION

• Workplace : to be defined based on candidate location between Campegine (RE) and Bentivoglio (BO).
• Working time : Full Time
• Report to : Sales Manager
• Employment contract : permanent contract white-collar position
• Compensation package: based on the level of experience, ranging between 40.000€ and 45.000€. The package is enhanced by: meal vouchers, company car, psychological support (3 free sessions with Unobravo and discounted rates for subsequent sessions), development programs and training courses, and access to over 400+ corporate benefits and partnerships.

DHL is an equal o pportunity employer. We evaluate applications without regard to ethnicity, religion, gender, sexual orientation,  gender identity, nationality, disability, or any other characteristic protected by law. For this reason, personal information such as date of birth, photo, marital or family status, or other non-relevant information are not required on the CV.

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