Technical Support Europe - Immunoassay
Danaher Corporation
Overview
As a Hardware and Application Immuno System Technical Support Specialist, you provide expert support for diagnostic hardware across Europe, handling complex troubleshooting and on-site or remote assistance. You become a subject-matter expert in immunoassays and instrumentation, driving timely service and high customer satisfaction. You will monitor support metrics, identify improvements, and collaborate with cross-functional teams to optimize service efficiency and parts usage. This role supports Beckman Coulter's mission to improve patient lives through diagnostics and offers a pathway for meaningful career growth.
Retribuzione / Benefits
- enhanced pension plan contributions
- Ticket Restaurant
- supplementary health insurance
- bonus / incentive pay (10% of base salary)
- remote based role
- competitive salary with comprehensive benefits
Responsabilità
- Provide expert-level technical support for diagnostic hardware systems (instruments, devices, peripherals)
- Respond to customer inquiries with on-site or remote support when needed
- Maintain deep product knowledge of the diagnostic hardware line and common issues
- Monitor and analyze support metrics to identify trends and improvement opportunities
- Pro-active actions to improve service efficiency and cost of parts across Europe
Requisiti fondamentali
- Associate's or Bachelor's degree in a related field
- Minimum 3 years of technical support experience with hardware systems in diagnostics/medical devices
- Strong understanding of installation, maintenance, troubleshooting, and repair of diagnostic hardware
- Excellent problem-solving skills to diagnose and resolve complex hardware issues
- Strong verbal and written communication skills in English and Italian
- Willingness to travel up to ~70% within Europe
- Remote-based role environment
- Strong verbal and written communication
- Customer-focused mindset
- Proactive problem-solving
- Hardware systems expertise in diagnostic instruments and peripherals
- Experience with installation, maintenance, troubleshooting, and repair of diagnostic equipment
- Immunoassay system knowledge is a plus
Offerta di lavoro pubblicata 3 giorni fa
Offerte di lavoro simili
- ...Application Immuno System Technical Support Specialist, you provide expert... ...diagnostic hardware across Europe, handling complex... ...a subject-matter expert in immunoassays and instrumentation, driving... ...of diagnostic equipment Immunoassay system knowledge is a plus...ConsigliatoRemoto
- ...Overview In this role you drive technical GTM to extend the CrowdStrike Falcon Platform... ...through a world-class partner ecosystem in Europe. You serve as the technical bridge to... ...ll prototype and validate integrations, support partner demos and POVs, and help send clear...ConsigliatoRemoto
- ...& Renewals to drive seamless renewals and ensure up-to-date software/services Share feedback with Commercial, Product, and Technical Support to elevate the customer experience Forecast renewals, assess risk, and maintain strong renewal rates with Sales and Renewals...ConsigliatoOrario flessibile
- ...and maintainability while translating business needs into robust technical solutions. This is an opportunity to shape cross‐market... ...Tailored certification program Opportunity to travel around Europe Responsabilità Design and develop scalable end-to-end applications...ConsigliatoTempo pieno
- ...direction with market feedback and own the technical workstream during presales, from... ...Consulting community, shaping outcomes across Europe and contributing to measurable business... ...designs Run workshops, build POCs, and support RFIs/RFPs Conduct business and...Consigliato
- ...Overview In this role you will provide strategic legal support for European R&D activities and select markets, partnering with regional... ...facing roles Strong experience with clinical development in Europe; preferably also in Middle East/Africa or emerging markets...
- ...Overview As Digital Factory Manager you will define the technical vision, architecture, and integration strategy for the client's digital... ...architecture of digital platforms and connected systems Support IoT ecosystems design and Cloud/Edge integrations Translate...Impiego permanente
- ...Progettazione e gestione del modello dati ENOVIA Sviluppo e manutenzione di interfacce, dashboard e funzionalità web-based Supporto tecnico, troubleshooting e ottimizzazione delle performance applicative Partecipazione a design tecnico, code review e definizione...Smart working
- ...Overview Join Henkel Adhesive Technologies as a technical expert supporting line/start-up, product recommendations and trials for customer applications... ...canteen Responsabilità Line and/or process start-up support for products Provide product recommendations and trials...Lavoro ibridoRemotoOrario flessibile
- ...data collection company founded in 2017 in Europe. We collect data where automation is not... ...safety-focused professional drivers to support a large-scale mapping data collection... ...This role requires strong driving skills, technical awareness, and the ability to work...Tempo pienoLavoro da casa
- ...Overview In this role you provide expert technical support for Cepheid's molecular diagnostics instruments, addressing complex hardware,... ...team capability. This position offers remote work in Southern Europe with a clear, measurable impact on global health outcomes....Remoto
22.000 € - 26.000 €
...quale le relazioni umane sono sempre al primo posto. Ruolo: Supporto IT Luogo: Vercelli Modalità: On-site IL TUO RUOLO... ...Requisiti Almeno 1 anno di esperienza in attività di Help Desk, IT Support o System/IT Support. Buona conoscenza di Windows e dei...Impiego permanenteContratto con partita IVA- ...data collection company founded in 2017 in Europe. We collect data where automation is not... ...safety-focused professional drivers to support a large-scale mapping data collection... ...This role requires strong driving skills, technical awareness, and the ability to work...Lavoro da casa
- ...HPC Engineer in the Professional Services group to deploy and support AI Factory infrastructure. You will lead Infiniband networking... ...feedback to internal teams for improvements. This role blends technical leadership with strong customer interaction to drive large-scale...Remoto
- ...ownership of user-facing capabilities from inception to release. You'll work in a fast-paced, agile environment, reduce tech debt, and support cross-functional teams to deliver impact for critical infrastructure across energy, manufacturing, and government sectors. You will...Orario flessibile
- ...WW Talents is hiring an Italian-Speaking Customer Support Representative to join an international team in Athens, Greece, onsite. The role offers paid training, full relocation support, and a competitive compensation package. The position requires fluent Italian (C1...Turni
- ...holidays Learning and development opportunities New parent support Meal vouchers Responsabilità Develop front-end and... ...architectural decisions based on business logic and requirements, managing technical complexity Improve user experience and product quality...Tempo pienoRemoto
- ...Overview In this role you provide on-site technical support, installation, maintenance, and troubleshooting for Nordson Packaging equipment in the North-West Piedmont region. You work closely with customers to ensure reliable operation and high satisfaction, and you...
- ...solutions Design/implement features using current tech and learn new ones Build medium to large features while reducing tech debt Support teammates to achieve team success Champion team processes and clarify tradeoffs Take ownership of user-facing features from...Orario flessibile
- ...functional teams to enable data exchange via a Data Mesh. You will drive governance automation, shape architectural strategy, and lead technical discussions with senior stakeholders. The position centers on building AI-ready data platforms and an iterative, proactive...
- ...di inefficienze e opportunità di ottimizzazione Realizzazione di integrazioni tra applicazioni, database e sistemi aziendali Supporto al percorso di trasformazione digitale e progettazione di soluzioni digitali per funzioni commerciali, amministrative, logistiche...Smart working
- ...Overview In questa posizione supporti il team Sales Service HVACR nella preparazione di offerte per riparazioni, retrofit, ricambi, manutenzioni e service agreements, fornendo anche supporto tecnico di primo livello ai clienti. Collabori con team interni ed esterni...Orario flessibile
- ...ricerca di uno/una Specialista IT per potenziare e implementare il team. /ppbDi cosa si occuperà /b /ppSupporto Tecnico: /pulliFornire supporto tecnico ai dipendenti per problemi relativi a hardware, software e rete. /liliDiagnosticare e risolvere problemi tecnici in modo...Lavoro ibridoOrario flessibile
30.000 € - 33.000 €
...integrandole correttamente nei template e nei moduli PrestaShop. Esperienza nell’uso di sistemi di controllo versione come Git, a supporto di team development, release management e tracciabilità delle modifiche. Conoscenza pratica di API REST per integrazioni...Smart workingImpiego permanente- ...Ability to work in a collaborative, remote-first environment and own projects Strong communication skills with stakeholders across technical and non-technical teams Customer-focused mindset and problem-solving orientation Willingness to engage in end-to-end product...Tempo pienoRemotoOrario flessibile
- ...a fast-paced, inclusive environment that values initiative and technical curiosity. Retribuzione / Benefits Full-time permanent contract... ...Contribute to automated testing and CI/CD processes Support and mentor colleagues when needed Engage with customers directly...Smart workingTempo pienoImpiego permanente
- ...mitigate risks, and mentor staff to raise overall capability. This role offers the chance to shape critical infrastructure while supporting CAI's relentless pursuit of excellence. Responsabilità Lead and coordinate the commissioning process for data center facilities...
- ...building a scalable foundation for the company. You will work as a technical SME with cross‐functional teams to deliver high availability... ...Career Development Responsabilità Architect, deploy and support on‐premise and cloud Linux infrastructure and core IT services...Lavoro ibridoRemotoLavoro da casaOrario flessibile
- ...Overview In this role you will serve as the technical sales partner for our European team,... ...on expanding in the UK, Italy, and Europe, with substantial travel to customer sites... ...scalable integrations and roadmaps that support cross-functional business goals. Retribuzione...Remoto
- ...combining virtualization, containerization, and orchestration to support mission-critical environments. You will contribute to... ...and communication skills teamwork communication clear technical communication to multidisciplinary teams OpenStack VMware...Remoto