Operations Intern

ppIn the AI Era, modern technology should be the backbone of supply chains, but the world is not quite there yet. From retail stores all the way up to large-scale enterprises, professionals are craving tech solutions to run supply chain operations in much better ways, saving money and reducing the environmental footprint on our planet. /p pThat's why we are building Cargoful, an AI-based SaaS company that is building the operating system for transport operations. We are a team of young and international professionals who want to change how supply chains are run, from the ground up. We come from top companies and research centers (MIT, McKinsey, NASA, London Business School, Leonardo, Politecnico di Milano, Sant'Anna), we are backed by leading institutions from Silicon Valley (Berkeley SkyDeck) and Italy (s2capital, B4i) and driven by a strong will to make things happen. /p pToday our platform delivers measurable impact in 15 countries, with enterprise customers such as PG, GLS, Bindi and Forno d'Asolo. The market is responding fast to a strong product and we now need to scale the team and the engine that supports it. /p pThat's where you come in. /p h3What You'll Work On /h3 pThe Role: Keep the Engine Running. As our Operations Intern, you'll be the connective tissue that keeps the company moving. You'll work directly with Filippo (CEO) and Erica (COO), owning execution end-to-end across Finance Admin, Office Ops, and whatever the team needs to ship faster. You're a Star Jolly: adaptable, fast, reliable across functions, and someone who thinks long-term about what a scaling startup actually needs to run well. /p pYou will be working on specific projects across the operational backbone. Some may be (but will change and evolve during your tenure): /p h3Finance Admin Operations /h3 ul liActive invoicing: issue invoices, track collections, support customer AR follow-up /li liPassive invoicing: vendor invoices collection, validation, and AP organization /li liSupport month-end basics: bookkeeping-ready documentation, categorization, reconciliations support /li liProcess design oversight: define and automate workflows, improve handoffs, create checklists that survive growth /li liLiaise with external accountants, payroll providers, and legal counsel /li /ul h3Office People Ops /h3 ul liKeep our Milan HQ (Porta Romana) running: supplies, vendors, facilities, equipment setup for new joiners /li liCoordinate team events, offsites, lunches, and the small rituals that make the team a team /li liManage travel, expenses, and small logistics for the team /li /ul h3Cross-Functional Jolly /h3 ul liJump in wherever the team needs leverage: sales ops, marketing operations, hiring coordination, data hygiene /li liRun special projects directly with founders: from internal tools to process documentation to vendor selection /li liBuild the operating playbook as we scale, so the next person doesn't reinvent the wheel /li /ul h3How You'll Make It Happen /h3 ul liBe hands-on: you don't just suggest, you execute, iterate, and make the system run better every week /li liUse tech and AI intelligently to compress hours into minutes (Claude, ChatGPT, n8n, Make, automations) without losing quality /li liWork directly with founders, with high exposure and high ownership from day one /li liTreat every process gap as a chance to design something better, not as someone else's problem /li /ul h3Who You Are /h3 ul liYou want to experience building at an AI startup in the midst of a social and technological revolution, and you want to do it from the operational core, where you see how the whole machine works /li liDoer, Owner, Hands-on: you take responsibility and close loops without being chased /li liPursuing or recently graduated in Management Engineering, Economics, Business, Finance, or related degree /li liItalian native speaker, English B2+ (we work with international investors, partners, and customers) /li liComfortable with the everyday tools and tech of today's world (ChatGPT, Claude, Sheets/Excel, n8n/Make, basic understanding of accounting/admin tools) /li liOrganized, detail-oriented, and able to keep multiple threads moving in parallel without dropping the ball /li liPreferred: any smart-automation project, exposure to finance/admin/operations roles (even a side project or extracurricular), or basic understanding of B2B SaaS / startup context /li /ul h3The Deal /h3 ul li6-month internship contract, with the opportunity to convert to full-time anytime after 2 months based on performance /li liCompensation: €1000–1500 €/month based on profile and seniority /li liFull AI tooling + tech stack to work efficiently /li liDirect exposure to founders and senior team members from day one /li liSet-up: Hybrid, 3 days/week on-site in our Milan office (Porta Romana) /li liClear path: high-performing interns are converted to full-time Operations / Finance / Business roles within the team /li /ul /p #J-18808-Ljbffr