Finance & Business Unit Lead Contract Support - Milan

About the Role

As a CBRE Finance & Business Unit Lead Contract Support, you will provide exceptional customer service and a comprehensive financial and administrative services leadership to the Business Unit Contract Support team and, support to the Finance & Contract Support Manager / BU Finance Manager with month end close and financial reporting. It is key that the Finance analyst understands procedures, processes and operates them to the required standard, encouraging best practice across the Business Unit

What you’ll do

Business Unit

• Understand, anticipate and deliver the needs of the BU. Use this knowledge to anticipate requirements and proactively put measures in place and communicate effectively.
• Promote the use of PowerBI reports within the Business Unit to proactively manage operational KPI’s, including work order profitability, GRNI (=PO accruals), UBR/UER, aged unreceipted open purchase orders, exception pool, preferred supplier usage, etc.
• Set up and lead meetings with Contract Managers and Contract Support meeting the regular cadence of Business (Contract review/Account IQ).
• Ensure the BU Contract Support team are aware of all deadlines and that these are achieved.
• Support the preparation and delivery of Business Unit Reviews via AIQ.

People

• Provision of leadership and guidance, advice, coaching and direct support to the existing BU Contract Support team.
• Support F&CSM/BU Finance Manager in recruitment of new Contract Support.

Finance

• Manage the Contract Support Team in the production of billing application, calculating margins, raising invoices and submitting to client.
• Support Head of Projects raise sales invoices
• Assist F&CSM complete month end close – review work order profitability, past due unreceipted PO’s, run contract P&L reports, support understanding and correction of unposted AP reconciling item, etc.
• Identify BU weaknesses; suggest and implement improvement plans.
• Meet key deadlines set.
• Lead by example and model behaviors consistent with CBRE RISE values
• Exchange straightforward information, ask questions, and check for understanding

What you’ll need

• Bachelor Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered
• Previous experience of a service industry role
• Management skills to maximise the performance of staff working directly for them and others
• Experience with analyzing information and standard practices to make judgments
• Thorough understanding of business and customer-facing environments
• Understands the requirements of operating in a contract environment
• Good Knowledge of English language
• IT Skills to achieve key tasks and give the business a sound reporting base
• Superior written and verbal communication skills with strong oral presentation skills
• Capable of working in a matrix environment
• Organised and open to new ways of working to challenge inefficiencies
• Results/ task orientated, with attention to detail and accuracy
• Excellent time management and organisational skills

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.