Marketing Retention Specialist Italy

ph3Overview /h3pJoin to apply for the bMarketing Retention Specialist Italy /b role at bWarner Bros. Discovery /b. /ph3Your New Role /h3pWe are looking for a passionate and data-driven bMarketing Retention Specialist /b to join the HBO Max Italy team. This role sits within the bEMEA Retention team /b, reporting into the bEMEA Retention CRM Director /b. You will play a key role in launching HBO Max in the Italian market and driving ongoing customer engagement and retention. With a strong focus on CRM, you will design and execute campaigns that keep our users excited, loyal, and deeply connected to our stories. /ph3Your Role Accountabilities /h3ulliDevelop and execute CRM and retention campaigns for HBO Max Italy, across email, push notifications, and in-app messaging. /liliPartner with CRM, Brand, Content, Product, and Analytics teams to deliver personalized, data-driven customer journeys. /liliMonitor performance metrics, analyze customer behavior, and optimize campaigns for engagement and churn reduction. /liliSupport the launch of HBO Max in Italy by building effective onboarding flows and winback strategies. /liliExplore innovative retention mechanics such as gamification, loyalty perks, and localized campaigns tailored to the Italian market. /liliCollaborate closely with colleagues across EMEA to share best practices and implement region-wide retention initiatives. /liliStay on top of industry trends in streaming, digital marketing, and entertainment to continuously evolve our approach. /li /ulh3Skills and Experience Required /h3ulliMin 2 years of experience in CRM, retention marketing, or lifecycle management, preferably in streaming, digital, or subscription-based businesses. /liliPassionate about entertainment, streaming, and digital storytelling. /liliCurious, creative, and eager to experiment with new ideas while staying data-driven. /liliStrong analytical and problem-solving skills, with experience using CRM platforms and analytics tools. /liliExcellent communication and collaboration skills, fluent in English and Italian. /li /ulh3Why Join Us /h3pAt HBO Max, you’ll be part of the EMEA Retention team that brings world-class stories to audiences. You’ll have the opportunity to shape how fans discover, experience, and stay engaged with our platform—from launch day and beyond—while also growing your expertise within an international team that’s redefining retention marketing for the streaming era. /ph3How We Get Things Done /h3pThis section highlights our guiding principles as core values by which we operate. You can find them at along with insights from the team. We look forward to discussing them during your interview. /ph3Championing Inclusion at WBD /h3pWarner Bros. Discovery embraces building a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means we consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. /ppIf you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. /ph3Miscellaneous /h3pWe are not including duplicate sections or unrelated job postings in this refined description. If you are viewing this in a system, please ensure it reflects the current role details and excludes extraneous content. /p /p #J-18808-Ljbffr