Technician, Fleet Service - Italy-2

Location

Verona, Milan, Piacenza

Company Overview

Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world.

Role Overview

As a Technician, Fleet Service - Italy, you play a critical role in ensuring that Goodyear’s contracted fleets receive high‑quality, compliant, and cost‑efficient services. Through regular field audits, performance tracking, and close collaboration with internal teams and service partners, you help protect service standards, improve operational effectiveness, and support long‑term customer value and profitability.

Responsibilities

• Conduct regular field audits across fleets, service providers, and partners to assess service quality, policy compliance, and operational effectiveness.
• Track and analyze service KPIs (including FOS data, casing, and inspection results) to identify gaps, risks, and improvement opportunities.
• Ensure compliance with Goodyear service and casing processes, maximizing asset utilization and supporting cost efficiency.
• Develop, communicate, and follow up on clear action plans to drive measurable service and performance improvements.
• Support onboarding of new PPK customers through vehicle inspections, system setup, and service readiness activities.
• Collaborate closely with internal stakeholders to deliver contracted service levels and profitable fleet performance.
• Promote and support the adoption of Goodyear tools, systems, and best practices across the service network.

Qualifications

• Experience in fleet operations, service quality, audits, automotive, tyre, or technical field services.
• Strong auditing, analytical, and problem‑solving skills, with the ability to translate findings into practical improvement actions.
• Excellent communication and relationship‑building skills, with confidence working across service providers, partners, and internal teams.
• Ability to work independently in the field, manage multiple priorities, and maintain high standards of accuracy and compliance.
• Solid digital skills and openness to working with operational systems and performance tools.
• A continuous improvement mindset and strong customer focus.

Compensation

€25,760–€40,480

Equal Employment Opportunity

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. Goodyear is an Equal Employment Opportunity and affirmatively action employer.