CRM Campaign Developer @ YOOX

## CRM Campaign Developer @ YOOXApplylocations: Milan, Italytime type: Full timeposted on: Posted Todayjob requisition id: R-16996**LuxExperience** is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences.Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products.YOOX and THE OUTNET, jointly comprising the off-price segment of LuxExperience, are the leading destinations for multi-brand off-season online luxury shopping. The NYSE listed group operates in key markets worldwide.**YOOX** is the multi-brand digital platform for long-lasting fashion, design and art. It offers a curated edit of past-season collections from leading brands, alongside unique and hard-to-find pieces.Since 2000, YOOX has built a global community of style-conscious customers, making luxury more accessible beyond seasonal cycles. Its model combines value, extended product lifecycle and a broad assortment across womenswear, menswear, kidswear and lifestyle. Through creative brand collaborations and cultural initiatives, the platform connects product with self-expression, enabling more personal and meaningful ways to experience fashion. YOOX is part of LuxExperience, the leading digital, multi-brand luxury group.YOOX are now seeking a talented **CRM Campaign Developer** to join the CRM team. Some of the essentials for you to know are:**Location:** Our offices in Milan, Italy**Department:** Digital Marketing / CRM**Reporting into:** MarTech Solutions Manager**Working Model**: Hybrid**Contract Type:** Permanent**Potential Start Date**: September 2026**Collective Bargaining Agreement**: CCNL Terziario, Distribuzione e Servizi (Commercio)**Starting Annual Base Salary (Gross)**: From 29.000€*\* Final compensation will be determined based on objective, gender-neutral criteria and may vary depending on relevant experience, qualifications, and the outcome of the selection process.***Role Purpose:** As a CRM Campaign Developer at YOOX, the position will be the engine behind YOOX communications. You won't just "send emails"—you will orchestrate a seamless customer journey across multiple touchpoints on a global scale.**Here is a breakdown of what you’ll be doing:*** Campaign Orchestration: Take full ownership of the build and deployment of 360° communications (web/app banners, emails, in-app and push notifications, and clustered banners).* Data-Driven Personalization use of data to deliver highly personalized, relevant content to our global customer base.* Performance Optimization: Support ongoing A/B testing to ensure continuous improvement of KPIs.* Technical Best Practice: Act as the key point of contact for the Art team regarding email templates, ensuring layouts are optimized for performance and deliverability.* Advanced Segmentation: Manipulate data sets to target key regions and customer segments with precision.* Partnership: Work closely with our Email Service Provider to ensure technical best practices and deliverability standards are met.**The type of person we are looking for:*** We are looking for a hybrid talent: someone who is technically savvy, data-oriented, and has a keen eye for design* Prior experience using a professional ESP (e.g., Salesforce Marketing Cloud, Braze, SAP Emarsys)* **Strong understanding of HTML and CSS specifically for email**, with the ability to troubleshoot and enhance code for cross-client rendering* Fundamental knowledge of **Figma** or Photoshop for quick graphic tweaks, asset cropping, and text translations* Proven ability to thrive in a fast-paced, entrepreneurial environment, managing multiple deadlines without sacrificing attention to detail* Ability to put data at the forefront of every creative and technical decision* Excellent organizational skills and a collaborative spirit—you enjoy working within a team while remaining self-motivated* Prior experience with Push Notifications and mobile-first CRM strategies is a significant advantage.* Fluency in **English** and Italian languageFrom the moment you join LuxExperience, we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV. #J-18808-Ljbffr