Senior Account Manager
Flexport
Overview
As an Account Manager at Flexport, you nurture key client relationships and drive value delivery across the client’s supply chain. You partner with clients, identify solutions, and manage upsell, cross-sell, and renewal opportunities while ensuring a premium, consistent experience globally. You collaborate with cross-functional teams to monitor metrics, onboarding, and strategic reviews, shaping outcomes that advance Flexport’s mission to simplify global trade.
Retribuzione / Benefits- 23 vacation days? (text mentions 22)
- Health insurance
- Life insurance
- Statutory pension contributions
- Equity program
- Parental leave
- Cultivate and grow relationships with key business stakeholders to deepen the Flexport partnership
- Monitor account health with clients and identify opportunities to improve the experience
- Identify, develop and close upsell, cross-sell, and renewal opportunities
- Track client financial health and ensure timely payments
- Lead client onboarding and define standard operating procedures
- Scope and guide implementation stages and timelines for new opportunities
- Collaborate with global counterparts to maintain a consistent account experience
- Oversee client metrics with Global Operations and address escalations
- Prepare content for client touchpoints to highlight value and new opportunities
- Lead quarterly strategy reviews using deep client knowledge with minimal guidance
- Drive product adoption with client stakeholders to maximize Flexport value
- Document and refine client success criteria as needs evolve
- Continue learning through internal/external training to act as a trusted advisor
- Maintain Salesforce accounts and opportunity pipeline
- 3-5 years in sales/account management or client-facing role
- Background in logistics, freight forwarding, or supply chain
- Client-centric mindset focused on outcomes and strategic planning
- Strong problem-solving, process orientation, and structured thinking
- Deep curiosity about client needs and how Flexport can meet them
- High attention to detail and ability to analyze metrics
- Strong business acumen and track record in (cross)selling a product
- Fluent in Italian and English; Spanish is a strong plus
- CV in English requested by employer
- Client-centricity
- Attention to detail
- Curiosity
- Salesforce
- Data-driven account management
- Strategic planning and presentation delivery
Offerta di lavoro pubblicata 2 giorni fa
Offerte di lavoro simili
45.000 € - 60.000 €
A leading health-tech company is seeking an Account Manager to drive the commercial development of a SaaS platform for hospitals and blood transfusion centres. Candidates should have 4-8 years of sales experience in the healthcare sector and a strong understanding of hospital...Senior- ...Viseven Group seeks a Senior Account Manager to be the single point of contact for Client Success Managers and Project Managers. You will develop and execute mid‑ to long‑term account strategies aligned with marketing strategy to grow revenue and upsell opportunities....SeniorRemoto
- ph3Senior Account Manager Business Development /h3 p3 weeks ago Be among the first 25 applicants /p pStiamo cercando un/a bSenior Account Manager Business Development /b per la sostituzione di una risorsa uscente, con l’obiettivo di garantire la continuità strategica nella...SeniorTempo pienoLavoro ibrido
- ...Sky Italia cerca un Senior Key Account Manager per guidare lo sviluppo e la gestione di un portafoglio di clienti strategici all’interno di Sky Business. Lavorerai a stretto contatto con team trasversali per offrire valore e crescita. Costruirai relazioni di lungo...SeniorLavoro ibrido
- pSharkNinja in Milan is seeking a Senior Key Account Manager to lead sales strategy for Italian accounts, act as category captain among retailers, and ensure strong representation both online and offline. /ppYou will plan activities across on-line, in-store, and off-page...SeniorLavoro ibrido
- ...PayPal is hiring an Account Manager I in Milan to own the end-to-end commercial relationship for a portfolio of around 80 higher-value SMB merchants. You will proactively identify opportunities to deepen relationships, expand product adoption and solve merchant needs to...Senior
- Jet HR cerca un leader commerciale in ibrido per Milano, con esperienza SaaS/B2B e capacità di guidare team verso obiettivi ambiziosi. Ruolo ibrido con ufficio a Milano, salario OTE 80k-100k, struttura 50/50 fissi-variabile, possibilità di crescita in un contesto startup...SeniorLavoro ibrido
- ...Novelty Italy è alla ricerca di un Account Manager senior per guidare lo sviluppo e la gestione di un portafoglio clienti nel settore Corporate & Congress (MICE). Il ruolo richiede autonomia, proattività e forte orientamento al business, con responsabilità di crescita...Senior
- ...supporta la crescita e la trasformazione digitale delle imprese attraverso dati, analytics e segnali predittivi. Cerchiamo un Senior Sales Account per gestire un portafoglio nel territorio di Roma o Milano, con ruolo ibrido e obiettivi di vendita chiari. La persona...SeniorLavoro ibrido
- pCOL GROUP cerca un Key Account Manager Utilities per contribuire al raggiungimento del budget della divisione Distribution e a sviluppare nuove opportunità sul mercato italiano. La risorsa gestirà un portafoglio clienti consolidato e lavorerà in stretto contatto con il...Senior
- ...IO VEG - CONSORZIO ETICO SRL cerca un Account Manager Nazionale Senior. La figura coordinerà lo sviluppo e la gestione del portafoglio clienti su tutto il territorio nazionale, operando in modalità on-site e full time. Garantirà relazioni solide con i clienti, identificherà...SeniorTempo pieno
- ...Siamo alla ricerca di candidati/e da inserire nel nostro team commerciale del CGD Manufacturer. Il focus dell'Account Manager è lo sviluppo del business sui clienti assegnati attraverso la proposizione commerciale di tutte le soluzioni del portfolio IRI. La persona...SeniorTempo pieno
- ...Galderma is seeking a National Key Account Manager for the Italian market, reporting to Head of Sales Consumer, Italy. You will drive growth with pharmaceutical retailers and wholesalers, managing a Junior resource and coordinating cross-functionally to deliver joint business...Senior
- ...development, design, business analysis, project management, delivery, sales, marketing, and... ...globe. Role description As a Senior Account Manager, you will serve as the single point of... ...Initiate, provide the vision, and manage the successful execution of high‑level...SeniorLavoro da casa
- ...Lenovo is seeking a Telco Sales Account Executive to manage and grow Motorola smartphone sales across Italy, focusing on operator relationships and sustainable revenue growth. The role involves leading strategic negotiations and coordinating cross-functional activities...Senior
- ...Integrity360 is seeking a motivated Senior Sales Executive in Milan to expand their cybersecurity client base. You will focus on acquiring new enterprise clients and managing the entire sales cycle from outreach to closing. The ideal candidate will have extensive experience...Senior
- pNoleggiare S.r.l. è leader nei servizi di noleggio veicoli per privati e aziende. Cerchiamo un Senior Key Account - NLT da inserire nelle aree Veneto e Lombardia per gestire portafoglio attivo e sviluppare nuove opportunità. /ppLa risorsa costruirà relazioni solide, proporrà...Senior
60.000 € - 75.000 €
...Open Banking e Open Payment, includendo anche una community di oltre 300 fintech. /ppbr/ppStiamo cercando una figura di bSenior Account Manager /b per accelerare la crescita di Fabrick nel mercato italiano. Se hai esperienza nella vendita di soluzioni complesse e...SeniorRemoto- ...Overview As a Senior Strategic Sales - Account Manager, you drive revenue growth by crafting and executing global account strategies for multinational... ...with strategic fit to the company’s roadmap Build and manage relationships with CIOs and other senior executives...SeniorTempo pienoOrario flessibile40 h/sett.
- pAxway is seeking an Account Executive to drive new business in Enterprise Accounts across... ...Sector. /ppYou will close large ARR deals, manage complex sales cycles, and build trusted relationships with CIOs, CFOs, and other senior leaders in Italy. The role demands travel...Senior
- ...support balanced hybrid work model Responsabilità Own end-to-end commercial outcomes for a merchant portfolio Acquire, manage, and grow relationships with SMBs Use analytics to recommend optimal solutions Influence processes to improve efficiency Act...SeniorLavoro ibrido
- pMichael Page International cerca una figura di Account Executive - Corporate per Milano, con focus su gestione e sviluppo portafoglio clienti aziendali, supporto nel rischio e nell’individuazione di soluzioni assicurative su misura. /ppLa risorsa interagirà con le compagnie...Senior
- pOutSystems is seeking a Senior Account Executive in Italy to drive new logos and manage the full sales cycle from discovery to close. You will leverage your network to create opportunities and partner with SI, channel, and alliance partners. /ppThe ideal candidate has...Senior
- ...SharkNinja is seeking a Senior Key Account Manager for Italy, based in Milan with a hybrid work model (3 days in-office). You will lead sales strategy, steward key retailer relationships, and drive growth across online, in-store and off-page channels. The role requires...SeniorLavoro ibrido
- ...Agicap Inc. is seeking a Senior Account Executive to manage complex sales cycles for mid-market companies in Italy. This role involves owning the full sales process, from discovery to signature, focusing on strategic partnerships with CFOs and C-suite executives. The...Senior
- ...Janus Henderson Investors in Milan seeks a senior professional to originate new business in the intermediary sector and collaborate... ...maintain relationships with decision-makers including CIOs, Fund Managers, and Product Managers. A hybrid work model is offered with comprehensive...SeniorLavoro ibrido
- ...Aims International Italia Società Benefit è alla ricerca di un Sales Manager Senior/Account Executive per gestire clienti strategici nel manufacturing italiano, con focus su soluzioni PLM. La posizione, con sedi a Milano, Padova o Bologna, prevede gestione end-to-end...Senior
- pDigitelematica, parte del Gruppo Engineering, cerca un Senior Account Manager per guidare lo sviluppo del segmento Retail GDO a Milano e Torino. Ruolo strategico nel percorso di crescita, orientato al valore e al consultative selling. /ppResponsabilità includono definire...Senior
- ...Oliver Wyman in Milan is seeking an Engagement Manager for the Energy & Natural Resources practice. You will lead high-impact transformations, manage C-suite engagements, and develop client relationships across Italy and Europe. The role requires 6–8 years in top-tier...SeniorLavoro ibrido
- ...Agicap is seeking a Senior Account Executive to independently own complex, multi‑stakeholder sales cycles in the Italian mid‑market. You will engage CFOs and finance leaders, demonstrate ROI, and build relationships across SDR, Marketing, Partnerships, and CS to drive...Senior