Executive Head of Revenue Operations & Growth, Europe

ph3Make an impact with NTT DATA /h3pJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it is a place where you can grow, belong and thrive. /ph3Your day at NTT DATA /h3pThe Head of Revenue Operations Growth, Europe, will be responsible for establishing and leading a best-in-class Sales Operations function that enables predictable, profitable, and scalable growth across the European business. /ppThe role will provide the governance, planning discipline, business insights, and execution rigor required to improve pipeline quality, forecasting accuracy, sales productivity, and overall business performance. Working closely with Sales, Finance, TS Operations, Practices and Country leadership teams, the Leader will act as a strategic business partner, translating data into actionable insights and ensuring alignment between growth ambitions and operational execution. /ppAs a strategic member of the European Growth Leadership Team, the role contributes to business strategy, investment decisions, and growth execution across the region. /ppThe role is accountable for enabling the Europe Growth Agenda through governance, performance management, business insights, and commercial execution, ensuring strategic priorities are translated into measurable business outcomes. /ppThe role will serve as the central point of orchestration for business performance management across Europe, driving transparency, accountability, and execution excellence across all growth motions. /ppThe role will also be accountable for creating a highly effective operating model between the European Sales Operations function and the country Sales Operations teams, enabling consistency of process, reporting, governance, and execution across the region. Over time, this function will help drive a more integrated ITS/TS operating model as the organization continues to mature. /ph3Key Responsibilities /h3h3Sales Governance Business Predictability /h3ulliEstablish and oversee a robust sales operating cadence across Europe. /liliEstablish and govern a standardized pipeline management framework across Europe, including stage definitions, qualification criteria, inspection processes, and performance benchmarks. /liliDrive pipeline management excellence, ensuring healthy pipeline coverage, quality, and progression. /liliImprove forecast accuracy and business predictability through disciplined reporting, governance, and performance reviews. /liliLead monthly and quarterly business reviews, providing visibility into opportunities, risks, and growth trends. /li /ulh3Growth Acceleration Strategic Deal Governance /h3ulliPartner with Growth, Industry, Alliances, and Country leaders to remove execution barriers and accelerate deal progression. /liliProvide governance and executive oversight for strategic, transformational, and must-win opportunities across Europe. Ensure deal reviews are conducted consistently and that resources are aligned to maximize win rates. /liliMonitor sales performance against strategic growth priorities and recommend corrective actions where required. /li /ulh3Performance Management Operational Excellence /h3ulliOwn, develop and implement the European business performance management framework, including pipeline, bookings, revenue, profitability, scorecards and productivity metrics across the sales organization. /liliOwn the definition and governance of sales performance KPIs across Europe, ensuring consistency of measurement and accountability. /liliIdentify performance gaps and drive actions to improve productivity and execution. /liliStandardize sales processes, methodologies, and operational best practices across Europe. /liliPromote a culture of accountability, continuous improvement, and operational discipline. /li /ulh3Data-Driven Insights Decision Support /h3ulliDeliver actionable business insights that support leadership decision-making. /liliLeverage data assets, analytics capabilities, and partnerships with Finance and reporting teams to provide a comprehensive view of business performance. /liliDevelop executive dashboards and reporting that enable proactive management of business outcomes. /liliPartner with Growth leadership to establish visibility and governance of strategic AI and transformation opportunities across Europe. /liliLeverage advanced analytics, AI-driven insights, and predictive models to identify growth opportunities, business risks, whitespace opportunities, and market trends. /li /ulh3Sales Planning Resource Optimization /h3ulliPartner with Finance and Growth leadership on annual operating plans, revenue targets, productivity assumptions, and investment prioritization. /liliLead annual and quarterly sales planning processes across Europe. /liliSupport territory planning, coverage models, quota allocation, and resource deployment strategies. /liliDrive the governance of Account Plans across Europe, ensuring strategic account growth priorities, executive alignment, and revenue and profitability outcomes. /liliEnsure investment decisions are aligned to growth objectives and business priorities. /liliOptimize sales capacity and productivity through data-driven workforce planning and resource allocation. /li /ulh3Sales Incentive Governance Execution /h3ulliLead the European sales incentive strategy, ensuring alignment with global compensation frameworks and European growth priorities. /liliDesign, govern, and continuously optimize incentive programs that drive profitable growth, strategic deals, AI and transformation opportunities, account expansion, and desired sales behaviours. /liliPartner with Global Sales Operations, HR, Finance, Growth leadership, and country teams to ensure consistency, transparency, and successful deployment across all markets, including quota governance, performance measurement, compensation processes, and compliance. /liliMonitor incentive effectiveness and provide actionable insights and recommendations to improve productivity, win rates, and business outcomes. /li /ulh3Cross-Functional Leadership Alignment /h3ulliAct as the primary operational partner to European Growth leadership while coordinating execution across Sales, Finance, TS Operations, Country Operations, Industry, Alliances, and Marketing functions. /liliEnsure alignment between commercial strategy, operational execution, and financial objectives. /liliDrive consistency in business processes and reporting standards across all European markets. /liliFacilitate effective collaboration and decision-making across regional and country leadership teams. /li /ulh3Sales Operations Operating Model Leadership /h3ulliBuild, develop, and lead a high-performing European Sales Operations organization, establishing the function as a strategic enabler of growth and business performance. /liliEstablish a strong governance framework connecting regional and country Sales Operations teams. /liliDefine clear roles, responsibilities, and accountability across the operating model. /liliDrive continuous evolution of the function toward a more integrated ITS and TS operating model. /li /ulh3Experience Qualifications /h3ulliSignificant leadership experience in Sales Operations, Commercial Operations, Revenue Operations, Business Planning, or a related function within a complex, multinational organization. /liliProven track record of improving forecast accuracy, sales productivity, and operational effectiveness at scale. /liliStrong understanding of enterprise sales environments and large, complex deal cycles. /liliExperience leading cross-functional transformation initiatives and operating model improvements. /liliDeep analytical capability with the ability to convert data into strategic insights and executive recommendations. /liliExperience working closely with senior executives and influencing business decisions. /liliStrong financial and commercial acumen. /liliExperience leading geographically distributed teams across multiple countries. /liliExperience supporting executive business reviews, Senior Leadership discussions, and regional performance governance. /liliDemonstrated experience implementing CRM, analytics, forecasting, and sales productivity platforms. /liliStrong understanding of quota management, territory alignment, incentive economics, performance measurement, and sales compensation governance. /liliUnderstanding of AI-enabled sales processes and modern revenue operations practices. /liliExperience leading leaders within a matrixed multinational environment. /li /ulh3Key Competencies /h3ulliStrategic Thinking /liliCommercial Acumen /liliData-Driven Decision Making /liliBusiness Performance Management /liliExecutive Presence and Influencing Skills /liliExecutive Communication and Storytelling /liliOperational Excellence /liliChange Leadership /liliStakeholder Management /liliCollaboration and Team Leadership /liliProblem Solving and Continuous Improvement /liliResults Orientation /li /ulh3Success Measures /h3ulliImproved pipeline coverage, quality, and progression across all European markets. /liliReduced forecast variance and increased predictability of quarterly business performance. /liliImproved AI-qualified pipeline creation and progression aligned to European growth priorities. /liliImproved win-ratio, increased conversion rates on strategic and must-win opportunities. /liliConsistent sales performance management across Europe. /liliEstablish and maintain a high-performing sales incentive framework aligned to European and global growth priorities, driving measurable improvements in win rates, bookings attainment, strategic deal acceleration, seller productivity, profitable growth, and overall business performance. /liliImproved sales productivity and revenue per seller. /liliEnhanced business visibility through high-quality reporting and insights. /liliEffective resource deployment and sales planning outcomes. /liliStrong regional governance and alignment between European and country Sales Operations teams. /liliMeasurable contribution to profitable and sustainable revenue growth across Europe, evidenced higher-margin revenue mix, enabling higher GP in delivery. /liliReduction in cost of Delivery by nearshoring/offshoring /liliSuccessful implementation of a consistent European Sales Operations operating model. /li /ulh3Workplace type: /h3pHybrid Working /ph3About NTT DATA /h3pNTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune /ppGlobal 100. We are committed to accelerating client success and positively impacting society through /ppresponsible innovation. We are one of the world's leading AI and digital infrastructure providers, with /ppunmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and /ppapplication services. Our consulting and industry solutions help organizations and society move /ppconfidently and sustainably into the digital future. As a Global Top Employer, we have experts in more /ppthan 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as /ppestablished and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each /ppyear in RD. /ph3Equal Opportunity Employer /h3pNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. /p /p #J-18808-Ljbffr