NATO Secret Cleared L1/L2 IT Support Technician - IMAC Deployment

ppMultiple NATO locations across Europe | Contract / Freelance | On-site /p pWork Life Group is building a team of L1/L2 IT Support Technicians for an upcoming end-user device deployment project across multiple NATO locations in Europe. /p pWe are looking for IT support professionals who already hold an active personal NATO Secret security clearance. /p pThis is a flexible project with assignments available at different NATO sites and during different project weeks. You do not need to be available for the entire programme. We can match you to individual locations and deployment periods based on your location and availability. /p h3The project /h3 pThe assignment supports an end-user laptop replacement programme within NATO environments. /p pDuring the deployment, users will exchange their existing laptops for new devices. Technicians will provide onsite support during the handover and assist users with login or basic technical issues where required. /p pThe role is focused on end-user and deskside support rather than infrastructure engineering or device logistics. /p h3Locations /h3 pAssignments are planned across: /p ul liBelgium: Braine-l'Alleud, Brussels, Mons /li liNetherlands: The Hague /li liPortugal: Oeiras /li liGermany: Uedem, Ramstein /li liItaly: Poggio, Sigonella, La Spezia /li liGreece: Lagopatrio /li liLatvia: Adazi /li liNorway: Stavanger /li liPoland: Bydgoszcz /li liUnited Kingdom: Northwood /li /ul pDifferent technicians can cover different locations. You may apply for one location or several depending on your availability and willingness to travel. /p h3Project duration /h3 pInitial deployment assignments range from approximately one to four project weeks depending on location. /p pIn addition, the main sites in Braine-l'Alleud, Brussels, Mons, The Hague and Oeiras are expected to have an ongoing Run Phase requirement of approximately one onsite support day per week until the end of 2029. /p pFor the Run Phase, we are particularly interested in NATO-cleared technicians already based within commuting distance of these locations. /p h3Requirements /h3 h3Mandatory /h3 ul liActive personal NATO Secret security clearance /li liL1 or L2 IT support, Desktop Support, Deskside Support, EUC, Field Support, Service Desk or IMAC experience /li liComfortable providing onsite end-user support /li liExperience troubleshooting Windows, login and basic user/device issues /li liProfessional working English /li liAvailability for at least one of the project locations/periods /li /ul pPrevious experience within NATO, NCIA, defence, government or another secure environment is highly relevant. /p h3Contract and rate /h3 pThis is a contractor/freelance opportunity. /p pRates may vary depending on experience, location and assignment. /p pFor assignments requiring travel, travel and accommodation are handled separately from the professional day rate and fully covered. /p /p #J-18808-Ljbffr