Transportation manager

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do:

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary

JD.com, Inc. is seeking a dynamic and experienced Transportation Manager to lead and optimize our logistics and transportation operations. This role is crucial for ensuring the efficient and timely movement of goods across our extensive network, supporting JD.com’s commitment to exceptional customer service and operational excellence.

Job Responsibilities

• Develop, implement, and manage transportation strategies and policies to optimize delivery speed, cost-efficiency, and service quality.
• Oversee daily transportation operations, including route planning, load optimization, carrier selection, and performance monitoring.
• Manage relationships with third-party logistics (3PL) providers, negotiate contracts, and ensure compliance with service level agreements.
• Monitor and analyze transportation metrics, identify areas for improvement, and implement solutions to enhance operational efficiency.
• Ensure adherence to all relevant transportation regulations, safety standards, and company policies.
• Lead and mentor a team of transportation specialists, fostering a culture of continuous improvement and high performance.
• Collaborate cross-functionally with warehouse operations, supply chain, and customer service teams to ensure seamless end-to-end logistics.
• Utilize data analytics and technology to drive decision-making and optimize transportation processes.
• Manage transportation budgets, control costs, and identify opportunities for cost savings.
• Address and resolve transportation-related issues and escalations promptly and effectively.

Job Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred.
• Minimum of 7 years of progressive experience in transportation management, logistics, or supply chain operations, preferably within a large-scale e-commerce or retail environment.
• Proven track record of successfully managing complex transportation networks and optimizing logistics processes.
• Strong understanding of transportation regulations, freight modes (truckload, LTL, parcel, intermodal), and last-mile delivery challenges.
• Experience with transportation management systems (TMS) and other logistics software.
• Demonstrated ability to lead, motivate, and develop a team.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong negotiation and vendor management abilities.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across various departments.
• Proficiency in English; Mandarin Chinese proficiency is a significant plus.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than 700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.