Senior ICT Change Manager

ppDLK Group is seeking a Change Manager to support adoption of a Contract Management Intake Hub and Risk Management Dashboard. You will prepare affected teams for new processes, support users during rollout and contribute to a sustainable handover. /ppThis opportunity is suited to an independent consultant who works across multiple engagements. The hours and capacity required may vary during planning, training, testing and go-live. You will need to be available for agreed stakeholder sessions and key rollout activities. /ph3Your responsibilities will include: /h3ulliIdentifying stakeholder groups and assessing the impact of the new processes. /liliDeveloping communication, training and adoption plans for both workstreams. /liliEngaging business owners, contract managers, administrators and change advocates. /liliPreparing user communications, guides and training materials. /liliFacilitating demonstrations, training and readiness activities. /liliSupporting user acceptance testing, the pilot, go-live and knowledge transfer. /liliGathering feedback and tracking adoption issues. /li /ulh3Requirements /h3ulliA bachelor’s degree in Organisational Psychology, Human Resources, Business Management, Communications or a related field. /liliProsci Change Management Certification, Certified Change Management Professional (CCMP) certification, or an equivalent recognised change management certification. /liliProven experience managing change for digital systems or business process improvement initiatives. /liliStrong stakeholder engagement, facilitation, communication and training skills. /liliThe capacity to meet agreed project commitments alongside any other engagements. /liliPublic sector or Microsoft 365 implementation experience will be an advantage. /li /ulh3Benefits /h3ulliHybrid working arrangement in Cape Town. /liliFlexibility to work on other engagements alongside this assignment, subject to meeting agreed project commitments. /liliOpportunity to support adoption of two practical digital solutions. /liliWork across stakeholder engagement, training, user readiness and rollout. /li /ul /p #J-18808-Ljbffr