Solution Sales Expert - CX

ph3Role Overview /h3 pThe Solution Sales Executive (SSE) is a strategic sales role that combines deep SAP expertise, business acumen, and end‑to‑end domain knowledge of the SAP Customer Experience Lines of Business (CX LoB) cloud to drive revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader. /p h3What You’ll Do /h3 ul liAccount Ownership Strategy: Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives, and the broader account plans of the account team. /li liDrive the End‑to‑End Customer Value Journey with Domain Expertise: Provide domain expertise and thought leadership in the solution area to understand and address high‑priority business challenges. /li liPipeline Opportunity Management: Identify and develop new business opportunities within existing accounts, driving pipeline growth and meeting revenue targets. /li liProduct Success Innovation: Engage early with customers when new products are launched. Lead AI and innovation initiatives (e.g., scalable PoCs, partner co‑investments). /li liEnablement, Demos Prototypes: Support solution advisors to ensure demo system readiness and manage enablement programmes. /li liValue Proposition Executive Engagement: Collaborate with value advisors conducting strategic discovery and workshops. /li liCommercial Negotiations: Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth. /li liAdoption Consumption: Collaborate with CS and CSD adoption teams to ensure successful delivery of solutions and services, monitor outcomes, and drive continuous improvement to maximize customer value. /li liRelationship Building Governance: Build strong, trusted relationships with C‑suite decision makers and run Quarterly Business Reviews focused on adoption, innovation, risk mitigation, and opportunity identification. /li liEcosystem Partner Engagement: Own relationships with strategic consulting partners and with VARs to co‑innovate, develop joint go‑to‑market strategies. /li liCompetitive Industry Expertise: Maintain deep technical and functional expertise across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market. /li /ul h3What You Bring /h3 ul liQuota‑carrying sales experience with a management consulting profile, 10 years of industry or practitioner experience driving software sales, and executive relationship building skills with proven C‑suite influence. /li liB2B enterprise experience with multi‑stakeholder SaaS cycles, plus top‑tier consulting and deep industry expertise. /li liDeep SAP and domain expertise, with a strong understanding of AI and innovation trends. /li liAbility to map value levers, tell a quantified ROI story, and create a compelling business case. /li liStrategic thinking, business acumen, relationship building, and client advocacy skills. /li liExcellent communication, negotiation, and stakeholder management abilities. /li liAbility to work collaboratively in a matrixed environment and influence without direct authority. /li liAnalytical mindset with a focus on problem‑solving and continuous improvement. /li liFluency in both English and Italian. /li /ul h3Equal Employment Opportunity /h3 pQualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. /p pSAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. /p pSuccessful candidates may be required to undergo a background verification with an external vendor. /p h3AI Usage in the Recruitment Process /h3 pFor information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Any violation of these guidelines may result in disqualification from the hiring process. /p pRequisition ID: | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: /p /p #J-18808-Ljbffr