Consultant

ppOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. /p pAI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent that AI can’t replace to help us shape the future of information management. Join us. /p h3Your impact /h3 pAs a Consultant within the Solutions Enablement team, you will ensure seamless connectivity for Messaging and Managed Services customers and their partners. Your work will directly contribute to customer satisfaction, operational excellence, and timely revenue recognition by delivering reliable, high-quality connectivity implementations and migrations. /p h3What The Role Offers /h3 ul liHands‑on experience implementing and administering B2B connectivity solutions across multiple communication standards (OFTP, X400, AS2, sFTP, etc.). /li liOwnership of customer and partner connectivity projects, including complex cross‑platform migrations. /li liThe opportunity to provide consulting services to clients, helping them plan and execute partner migrations successfully. /li liClose collaboration with Cloud Service Delivery and Customer Support teams in a dynamic, customer‑focused environment. /li liThe chance to lead solution implementation initiatives from an enablement perspective and directly influence project success. /li /ul h3Must Have – What You Need to Succeed /h3 ul liMinimum 2+ years of experience working with communication standards such as FTP, AS2, sFTP, or similar protocols. /li liStrong customer focus with a clear commitment to customer satisfaction and SLA adherence. /li liExperience monitoring client requests and ensuring timely resolution within agreed service levels. /li liAbility to administer customer environments through GUI interfaces and troubleshoot connectivity issues effectively. /li liStrong problem‑solving and analytical skills: ability to identify relevant information, evaluate options, and implement logical solutions. /li liSound decision‑making skills with a clear understanding of business impact and implications. /li liExcellent written and verbal communication skills. /li liProven ability to handle multiple priorities in a fast‑paced environment while working both independently and collaboratively. /li liStrong teamwork and collaboration skills, with the ability to build and sustain effective working relationships. /li liFluency in French (additional language requirement). /li /ul h3Desirable /h3 ul liBSc in Computer Science or another technical discipline. /li liKnowledge of EDI standards such as EDIFACT, TRADACOMS, X12, VDA, XML, and broader B2B integration concepts. /li liExperience leading or contributing to solution implementation projects from an enablement or consulting perspective. /li /ul h3One last thing /h3 pThis role is ideal for a technically curious, customer‑focused professional who thrives in a fast‑paced environment and enjoys solving complex connectivity challenges. If you are motivated by delivering seamless integrations and building strong client relationships, this is an opportunity to grow your expertise within a collaborative and innovative team. /p pOpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. /p pIf you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. /p /p #J-18808-Ljbffr