Client Advisor - Venezia Piazza S. Marco

ppDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. /ph3Venezia Store /h3h3Client Advisor /h3ulliAuthentic, passionate trusted client advisor: an intuitive sales associate with a passion for style. /liliA powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision. /liliCourageous with ideas and innovative in your approach, always ready to grow and learn. /li /ulh3Key Responsibilities /h3ulliAct and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients. /liliWelcome and assist each client providing an excellent in-store experience at all times- Be a master at storytelling and at the art of asking engaging questions. /liliCreate a long-term authentic bond with clients by making them feel the experience is truly about them. /liliDeal effectively with customer complaints by liaising with the line manager when necessary. /liliDemonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results. /liliBe proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs. /liliProve Brand and product knowledge. /liliEnsure and maintain the shop floor and visual display high standard, complying with. /liliCompany operational guidelines and stock procedures. /liliContribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor. /liliThink innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors. /liliDevelop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives- Manage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance. /li /ulh3Key Requirements /h3ulliPrevious experience in sales roles is a plus. /liliExperience in structured Fashion Luxury/Retail Companies is a plus. /liliPassionate in Retail, Client service and commercial mindset. /liliExcellent understanding of the luxury sector and product sensitivity. /liliStrong communication skills. /liliWillingness evolve in the organization, willingness to relocate is a plus. /liliDigitally aware and open to new ways of working. /liliWe are looking for candidates with strong competencies in Decision Making, Strategic Thinking, Financial Acumen, Innovation, Focus on Customer and Execution. /li /ulh3Compensation Level /h3ulliCCNL Commercio, Livello 5°- 4° /liliSalary range (gross annual): €23.284,38 - €25.015,76 /liliVariable incentive plan: from 0.6% to 1.8% of individual sales /li /ulpThe final offer will be determined based on experience, skills, and level of responsibility. We are open to candidates with different levels of seniority. /ph3What We Offer /h3ulliFull Time contract /liliA competitive pay depending on Store performance: you will have commissions on concession sales /liliA range of development opportunities in Diesel and OTB group Store network in Italy and abroad /liliA generous employee discount on Diesel and OTB group Brands /liliA awesome, young and dynamic team /liliHighly inclusive working environment /liliLunch vouchers for each working day /li /ulpAs part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees. /ppFor us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age. /pp#DSL /ppPrivacy policy available here: /p /p #J-18808-Ljbffr